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cathodeRay RE: Missing flow temperature in Heat Geek proposal  

By cathodeRay, 4 days ago

  I'm not so sure. If the onus is on the customer to spot the deficit, then why do Heat Geek need to monitor the customer's system? We don't know how it works in practice. Customers will spot gross defi...
Toodles RE: Missing flow temperature in Heat Geek proposal  

By Toodles, 4 days ago

  @jamespa I feel to a certain extent, that many of us are still (sadly) at the ‘novelty’ stage by choosing to have a heat pump installed. I am aware that a proportion of installations may be carried ou...
JamesPa RE: Missing flow temperature in Heat Geek proposal  

By JamesPa, 4 days ago

  Yes but there are good reasons why they might not wish to be open (which I have set out in another post), and customers may well have to accept that there are trade offs. Like for like I would expect...
Majordennisbloodnok RE: Missing flow temperature in Heat Geek proposal  

By Majordennisbloodnok, 4 days ago

  You may well be right, @toodles. It is my experience that doctors tend to downplay the technical challenges of what they do - hence referring to cardiovascular surgery as plumbing - without anyone thi...
cathodeRay RE: Missing flow temperature in Heat Geek proposal  

By cathodeRay, 4 days ago

  I agree, but... There are accounts of people thinking they had the guarantee, only to find out they didn't, because although they found a Heat Geek Installer through the Heat Geek website, they didn't...
RE: Missing flow temperature in Heat Geek proposal  

By Jo2255, 4 days ago

  @jamespa thats a good point. People havent really bothered much on the boiler side. I was one of them as i recently realised that you could do weather compensation on boilers which not many installers...
Toodles RE: Missing flow temperature in Heat Geek proposal  

By Toodles, 4 days ago

  @majordennisbloodnok I would suggest that the ‘plumbing’ aspect extends a little further; I have very recently attended outpatient’s Urology dept. and am awaiting further procedures, and an MRI scan ...
Majordennisbloodnok RE: Missing flow temperature in Heat Geek proposal  

By Majordennisbloodnok, 4 days ago

  I didn't think that was in dispute. All I thought we were discussing was whether, as well as offering that guarantee, Heat Geek should be prepared to answer customer questions about what that particul...
JamesPa RE: Missing flow temperature in Heat Geek proposal  

By JamesPa, 4 days ago

  I agree, but many people won't/can't/can't be bothered. For them the Heat Geek offer, assuming that the guarantee is, in practice, honoured, is distinct and adds value.
Majordennisbloodnok RE: Missing flow temperature in Heat Geek proposal  

By Majordennisbloodnok, 4 days ago

  ...which, I'm reliably informed by one of them whose speciality it was, is doc-speak for heart surgery 😉. And since heart systems have finer tolerances than heat systems, I'd have to agree; de...
RE: Missing flow temperature in Heat Geek proposal  

By Jo2255, 4 days ago

    Attachment : Screenshot_20261008_171341_My Files.jpg @cathoderay I agree. This is not only about the mass produced heat pump (which we have specs for) but a bespoke design for every indi...
Majordennisbloodnok RE: Missing flow temperature in Heat Geek proposal  

By Majordennisbloodnok, 4 days ago

  The thing is that I don't believe we have to ask for design details of the product; merely what their design will mean in practice in that property. Heat Geek's "secret sauce" is not what flow temp th...
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