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Who's your electricity provider and what's your tariff?

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Toodles
(@toodles)
Illustrious Member Contributor
Joined: 3 years ago
Posts: 2314
 

@agentgeorge It is so marginal for us that (and I hope!) with the reduced heat loss with the new triple glazing, the possible saving will be smaller than the £25 exit fee if we wish to change tariff come the spring next year. Who knows, our marvellous government might even make a move to shift the unfair taxing on electricity to where it should be - on gas! 😉 Yeah I know, beware of low flying pork. Toodles.


Toodles, heats his home with cold draughts and cooks food with magnets.


   
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(@old_scientist)
Prominent Member Member
Joined: 1 year ago
Posts: 311
 

Posted by: @toodles

@agentgeorge It is so marginal for us that (and I hope!) with the reduced heat loss with the new triple glazing, the possible saving will be smaller than the £25 exit fee if we wish to change tariff come the spring next year. Who knows, our marvellous government might even make a move to shift the unfair taxing on electricity to where it should be - on gas! 😉 Yeah I know, beware of low flying pork. Toodles.

@toodles I recently completed an online budget representation for the Autumn 2025 budget (2nd link below, up to 250 words max), in exactly this area (proposal to move environmental and policy costs from electricity bills to gas bills, to close the 'spark gap' price difference between electricity and gas prices per kWh)

https://www.brevia.co.uk/news/politics/how-to-submit-a-representation-to-hm-treasury-for-autumn-budget-2025/

https://www.smartsurvey.co.uk/s/6PEB2A/

I would encourage you to do likewise, it's a really simple process.

In support of this proposal, I tried to highlight that the current gap was around 4.2 times, and that a recent study found the average COP for a heat pump installation in the UK was 2.8, meaning the average heat pump at a SCOP of 2.8 would cost 50% more to run than a gas boiler assuming current ofgem SVR pricing. I suggested that ofgem should seek to maintain this ratio at a maximum of 3 (or below) to help drive uptake of ASHPs as a form of heating. I also emphasised that such a proposal would be cost neutral to the Treasury.

 

 


This post was modified 2 months ago 4 times by Old_Scientist

Samsung 12kW gen6 ASHP with 50L volumiser and all new large radiators. 7.2kWp solar (south facing), Tesla PW3 (13.5kW)
Solar generation completely offsets ASHP usage annually. We no longer burn ~1600L of kerosene annually.


   
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(@agentgeorge)
Estimable Member Member
Joined: 10 months ago
Posts: 98
 

Considering Octopus states all their electricity is green, with wind and solar radiation costing nothing once the generator is built, payback is quicker than the 30 years it takes for a gas power station, which needs a costly fuel source.



   
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(@scalextrix)
Reputable Member Member
Joined: 1 year ago
Posts: 118
 

Current supplier is Octopus, and we have been on Tracker for a few years which has been consistently cheaper for electricity and gas except for a few blips.  It was better in the beginning and the savings seem to have been watered down over the last versions.  It expires in April so by then we will have 6 heating season months of data and can decide if another setup would be better.

As we dont have a battery, time of use isn't that relevant to us at the moment, but we will look to get a battery before the 0% VAT on zero carbon stuff expires in April 2027 https://www.gov.uk/guidance/vat-on-energy-saving-materials-and-heating-equipment-notice-7086

Of course that 0% VAT could be extended.



   
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(@scalextrix)
Reputable Member Member
Joined: 1 year ago
Posts: 118
 

Posted by: @old_scientist

https://www.smartsurvey.co.uk/s/6PEB2A/

I would encourage you to do likewise, it's a really simple process

Did it 



   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3783
Topic starter  

So I’m still with E.ON Next, and I received a pretty snarky email from them today basically warning that I could lose back billing protection (whatever that is) because I “haven’t sent a meter reading when they’ve asked for one.” The wording struck me as odd.

So, I logged in to submit another reading only to find I couldn’t access my account. Just a spinning red wheel all day. Eventually, this evening, I managed to get in and submit a reading. Normally, I get an email confirmation within seconds. This time, nothing.

When I checked my account again, it shows my last recorded meter reading was on 31/12/24. That’s not right. I’m on their Next Flex tariff, so I always submit readings whenever the tariffs change. That means I’ve sent at least three readings this year, yet none of them seem to have registered in their system. 

Has anyone else run into this issue with E.ON Next? I’ve emailed their customer support to flag it, but curious if it’s just me or something wider. 


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TechnoGeek
(@technogeek)
Reputable Member Member
Joined: 2 years ago
Posts: 143
 

@editor 

Posted by: @editor

So I’m still with E.ON Next, and I received a pretty snarky email from them today basically warning that I could lose back billing protection (whatever that is) because I “haven’t sent a meter reading when they’ve asked for one.” The wording struck me as odd.

I had to deal with E.ON Next while processing my late Mother's estate. When I contacted them and informed them of her passing, they took my details and passed me straight on to debt collectors. Horrible horrible company to deal with!!!


5 Bedroom House in Cambridgeshire, double glazing, 300mm loft insulation and cavity wall insulation
Design temperature 21C @ OAT -2C = 10.2Kw heat loss
Bivalent system containing:
12Kw Samsung High Temperature Quiet (Gen 6) heat pump
26Kw Grant Blue Flame Oil Boiler
All controlled with Honeywell Home smart thermostat


   
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Toodles
(@toodles)
Illustrious Member Contributor
Joined: 3 years ago
Posts: 2314
 

@technogeek Couldn’t agree more! Years back, we were with NPower who eventually sold us out to Eon (who then started being Eon Next). We never had any satisfactory and accurate billing details, lots of missing data and many corrections and amendments. When we had solar panels booked for installation, Eon Next just failed to respond to numerous requests for an isolation switch that was required for the set up. When the SMETS1 meter was installed under NPower, we had proper billing but never with Eon or Eon Next; their communications were cr@p. Toodles.


Toodles, heats his home with cold draughts and cooks food with magnets.


   
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(@jamespa)
Illustrious Member Moderator
Joined: 3 years ago
Posts: 3611
 

Hmm, Interesting.  Their export tariff 'pays out' only at the end of the end of the year and I have always wondered if I will have trouble claiming it.  I will find out in four weeks.  However they do the best deal for cheap overnight electricity even though its not quite as good as it used to be.  Nobody comes close at present so its difficult not to go with them if cheap overnight is a good 'fit'


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
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(@agentgeorge)
Estimable Member Member
Joined: 10 months ago
Posts: 98
 

I’m with octopus, best tariff for heat pump and battery.

if I had double battery size might go for an overnight EV tariff

maybe one day we can use the EV battery to run the house; would need 3 phase EV supply to do that efficiently 



   
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(@batpred)
Honorable Member Member
Joined: 11 months ago
Posts: 280
 

Posted by: @agentgeorge

I’m with octopus, best tariff for heat pump and battery.

if I had double battery size might go for an overnight EV tariff

maybe one day we can use the EV battery to run the house; would need 3 phase EV supply to do that efficiently 

Some Akku batteries are available on ebay 15kWh 51.2V 300Ah LiFePO4 Solar Battery Storage Battery for a very reasonable price.

Given my experience with the Seplos batteries from Fogstar, if I need more, I may just save all the hassle

Our power demand except for EV has never been above 32amps (we do not have a heat pump at the moment) so we run it all using the battery working as an UPS!  

 


16kWh Seplos Fogstar battery; 8kW Solis S6-EH1P8K-L-PLUS hybrid inverter; Ohme Home Pro EV charger; 100Amp head, HA lab on mini PC


   
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TechnoGeek
(@technogeek)
Reputable Member Member
Joined: 2 years ago
Posts: 143
 

@toodles

Posted by: @toodles

We never had any satisfactory and accurate billing details,

The same experience I had with E.ON Next. My Mothers smart meter had never worked and I refused to settle any account with them until the consumption was sorted out, which required a special department to go all the way back to the beginning and recalculate her entire usage again. It was a nightmare!

I know they have good deals but I would never join them based on my experience. I am very happy with Octopus and the way they look after their customers 🙂


5 Bedroom House in Cambridgeshire, double glazing, 300mm loft insulation and cavity wall insulation
Design temperature 21C @ OAT -2C = 10.2Kw heat loss
Bivalent system containing:
12Kw Samsung High Temperature Quiet (Gen 6) heat pump
26Kw Grant Blue Flame Oil Boiler
All controlled with Honeywell Home smart thermostat


   
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