Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Poll for Time of Use, tariffs, technology
Yes, it was unintentional.
My excuse for the confusion being that my understanding of Octopus is similar to yours...
I broadly think it is more about "Octopus are constantly experimenting with tariffs". They are generally encouraging changes of behaviour (to adjust to renewable production) in clients. At various stages of rolling them out, they realise they need to adjust them (be it for customer behaviour or market changes). But they honour their contracts. So this builds trust, market share and probably reduces churn.
Other companies can be much more focused on near term bottom line.
8kW Solis S6-EH1P8K-L-PLUS hybrid inverter; G99: 8kw export; 16kWh Seplos Fogstar battery; Ohme Home Pro EV charger; 100Amp head, HA lab on mini PC
Thanks for the confirmation, @batpred.
105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs
"Semper in excretia; sumus solum profundum variat"
@majordennisbloodnok I have only been with OE for about 3 years or so but must say that my experience is extremely positive; their attitude to fair dealing and any problem solving leaves most other suppliers way behind in the dust! I very much approve of G.J.’s ethos and truly believe that he is on the side of the angels. No business gets 100% right all the time but on the very few occasions I have had reason to contact OE by email or telephone, matters are sorted out and resolved very quickly and with great courtesy; can’t say fairer than that! Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
Posted by: @toodles@majordennisbloodnok I have only been with OE for about 3 years or so but must say that my experience is extremely positive; their attitude to fair dealing and any problem solving leaves most other suppliers way behind in the dust! I very much approve of G.J.’s ethos and truly believe that he is on the side of the angels. No business gets 100% right all the time but on the very few occasions I have had reason to contact OE by email or telephone, matters are sorted out and resolved very quickly and with great courtesy; can’t say fairer than that! Regards, Toodles.
Whilst I might not view Mr Jackson in quite such celestial terms, I'm broadly in agreement with what you've said. My problem is that my deep-rooted mistrust of big business still has me half expecting an unsavoury revelation and for the whole relationship to collapse like a house of cards. That's not Octopus' fault; it's my years of conditioning by an otherwise universally amoral bunch of cynical self-servers.
I've been with Octopus for longer than you and, whilst I may not agree with every choice I've heard attributed to them, I still have yet to hear any instance of them not treating anyone honestly and with clear communication. Even then, however, the best I can manage is "well done to them so far; let's see if it continues". My confidence is steadily rising but it'll be several years yet before I finally commit, although they've got me closer than any other utilities supplier ever.
105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs
"Semper in excretia; sumus solum profundum variat"
Posted by: @majordennisbloodnokPosted by: @toodles@majordennisbloodnok I have only been with OE for about 3 years or so but must say that my experience is extremely positive; their attitude to fair dealing and any problem solving leaves most other suppliers way behind in the dust! I very much approve of G.J.’s ethos and truly believe that he is on the side of the angels. No business gets 100% right all the time but on the very few occasions I have had reason to contact OE by email or telephone, matters are sorted out and resolved very quickly and with great courtesy; can’t say fairer than that! Regards, Toodles.
Whilst I might not view Mr Jackson in quite such celestial terms, I'm broadly in agreement with what you've said. My problem is that my deep-rooted mistrust of big business still has me half expecting an unsavoury revelation and for the whole relationship to collapse like a house of cards. That's not Octopus' fault; it's my years of conditioning by an otherwise universally amoral bunch of cynical self-servers.
That’s fine by me too Major, I feel it is a sad reflection on society that we are ‘jaded’ by our experiences - some of which might have been much better but for some (lookout Major, a Goonism coming up!) ‘rotten swines’ influencing the outcome.
As to the ‘Angels’ reference, this was a term I understand was used about myself some years back, by a research professor in acoustics and recording. I had occasion to do some work for him and he remarked to a late mutual friend that he felt my attitude to high quality audio recording set me ‘On the side of the Angels’. 😃 Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
-
What is the main ‘dictator’ of Agile’s unit price?
3 days ago
-
Automation options to maximuse efficiency & ToU tariffs
6 months ago
-
Octopus tariffs - a quick comparison
6 months ago
- 26 Forums
- 2,590 Topics
- 60.3 K Posts
- 1,013 Online
- 6,922 Members
Join Us!
Worth Watching
Latest Posts
-
RE: Air-to-air heat pumps - best models and installers
@ashp-bobba, do I remember correctly that you install A...
By Mars , 5 hours ago
-
RE: A2A vs A2W: Which Heat Pump Would You Pick?
There isn’t as far as I know, @djh, but you’re welcome ...
By Majordennisbloodnok , 10 hours ago
-
RE: Can anyone explain the following behaviour with a Grant Aerona 3 R30 / Smart Controller?
Final Update. Yesterday, I was going through the moti...
By Unsure , 11 hours ago
-
RE: How much can an east/west solar solar system be oversized?
Best performance occurs with PV string near inverter no...
By bobflux , 11 hours ago
-
RE: Forum updates, announcements & issues
Thank you Mars for all your dedication to improvements;...
By Toodles , 14 hours ago
-
RE: Who do I complain to about a poor ECO4 installation, can anyone advise?
Take it one step at a time. If you can get the dhw and...
By JamesPa , 20 hours ago
-
RE: Selling 2 x Kensa Shoebox 7kw GSHP (New)
Hi Jain, we’ve got an ashp so I’m afraid we won’t be yo...
By Judith , 20 hours ago
-
No buffer or low loss header Grant controller in sens...
By JamesPa , 1 day ago
-
RE: Are We Sleepwalking Into Another Race to the Bottom?
That's an amazing job to get all that in there! A truly...
By Batpred , 1 day ago
-
RE: Anyone concerned about GivEnergy?
Thanks for your advice - I'll keep trying with the inst...
By JohnDwyer , 1 day ago
-
RE: Plug and play solar. Thoughts?
I am also yet to find a case where an installation that...
By Batpred , 2 days ago
-
RE: British Gas vs Octopus Energy vs Heat Geek vs EDF vs Aira vs OVO vs EON.Next vs Boxt
This is what I got from OVO. At least it was quick.. ...
By Batpred , 2 days ago
-
RE: IVT greenline HT Plus E - Circulation Pump Constantly On
Welcome to the forums. Irrespective of which brand yo...
By Mars , 2 days ago
-
RE: 7.5kW Heat Loss, But Quoted a 10kW Midea. No Re-Pipe, No Buffer Tank. Does This Add Up?
Oh, how I love these old scientists!I'm in with your 5 ...
By LeJamaisContent , 2 days ago
-
RE: Jokes and fun posts about heat pumps and renewables
@jamespa Someone who is not easily phased I suppose.
By Toodles , 3 days ago
-
@downfield Once OE had removed our gas meter and capped...
By Toodles , 3 days ago
-
Living with a Low Loss Header (Or Measure For Measure, it’s All About the Pump)
I know, low loss headers (LLHs) aren’t necessarily ‘low...
By Toodles , 3 days ago
-
RE: What is the main ‘dictator’ of Agile’s unit price?
After seeing umpteen negative price slots again today, ...
By ChandyKris , 3 days ago
-
RE: The Reality Behind a Failed Heat Pump Installation – and an IWA Insurance Rejection
@ian-w Getting back to the problem in hand, what do yo...
By JamesPa , 3 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
@papahuhu Generally, I leave Homely to take care of mat...
By Toodles , 3 days ago
-
@judith, glad you found the story interesting. On eff...
By Mars , 4 days ago
-
RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
The vaillant controller and app do all of that (and mor...
By JamesPa , 4 days ago



