Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Last seen: Nov 8, 2025
A long time has passed and after a short lived flirtation with Tomato Energy I've now landed on So Energy for my EV/battery tariff. There's some cha...
Absolutely; the dismissal of escalation by the Ombudsman is a complete dereliction of their mandate.
Thanks for flagging, I'll be sure to submit a survey
My EV charger is manually set, aligned with my off peak hours (with further manual tweaks detailed previously to adjust for my meter's random offset d...
For the avoidance of doubt, as I realise I omitted to unequivocally state the root of the problem, EDF continued to treat my off peak hours as 1am-6am...
Bad bad bad development!I contacted EDF on the 22nd of August after receiving the above email to have the above change in my off-peak period confirmed...
I've had a further bill issued since, covering mid June to mid July. The data from my meter indicates: 512.9kWh off peak8.85kWh peak(521.75kWh co...
EDF said their future billing system wouldn't suffer from the same 'doesn't start exactly on the hour' issue, so I'm assuming this email is indicative...
Email from EDF today indicating a change to their billing system, I suspect relevant to the content of this thread... Sadly no detail beyond that ...
@derek-m I completely agree, it really is that simple
My 39 message email chain with EDF would suggest otherwise! (Although evidently I was awarded a settlement via the Ombudsman process. Albeit, to gra...
On second thoughts, EDF's technical team themselves confirmed to me that the registers on their tariffs run "a few minutes before or after the start o...
SPONSORS
Degrees of Separation
Latest Posts
-
@editor Thanks for your response and recommendations. ...
By DavidB , 5 hours ago
-
RE: Do I add Air Con or MVHR to existing A2W ASHP?
I think I saw a diagram for an exhaust air dhw tank wit...
By JamesPa , 18 hours ago
-
RE: Who's your electricity provider and what's your tariff?
@papahuhu Of course, in the way of such things, there a...
By Toodles , 1 day ago
-
RE: Indevolt Batteries UK Support & Info Thread
Thanks, however that's an answer to a subtly different ...
By JamesPa , 3 days ago
-
RE: Flushing system, cleaning and inhibitor
Yes, my 50L volumiser uses the two lower ports, so ther...
By Old_Scientist , 3 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
@toodles Such elegant symmetry. look at my lumpy bag of...
By Papahuhu , 4 days ago
-
RE: PV and battery long payback - sense check query
Quite probably not, but you can get a 32A relay and a S...
By JamesPa , 4 days ago
-
RE: Starting Our Heat Pump Journey: 1962 build 3 bed detached house
@ian-s Look forward to making contact soon! Regards, To...
By Toodles , 4 days ago
-
I don't notice mine defrosting, and most of the time Im...
By JamesPa , 5 days ago
-
RE: Do I need to change the control unit when replacing my Ecodan Air Source Heat Pump
Kind of you, @calumm, but it was @f1p who did the heavy...
By Majordennisbloodnok , 5 days ago
-
RE: Electricity price predictions
2. As EV ownershp increases it'll certainly increase de...
By EtchedPixels , 6 days ago
-
I meant to say I cannot register my kit at Energyplus… ...
By Batpred , 6 days ago
SPONSORS
