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Last seen: Nov 8, 2025
A long time has passed and after a short lived flirtation with Tomato Energy I've now landed on So Energy for my EV/battery tariff. There's some cha...
Absolutely; the dismissal of escalation by the Ombudsman is a complete dereliction of their mandate.
Thanks for flagging, I'll be sure to submit a survey
My EV charger is manually set, aligned with my off peak hours (with further manual tweaks detailed previously to adjust for my meter's random offset d...
For the avoidance of doubt, as I realise I omitted to unequivocally state the root of the problem, EDF continued to treat my off peak hours as 1am-6am...
Bad bad bad development!I contacted EDF on the 22nd of August after receiving the above email to have the above change in my off-peak period confirmed...
I've had a further bill issued since, covering mid June to mid July. The data from my meter indicates: 512.9kWh off peak8.85kWh peak(521.75kWh co...
EDF said their future billing system wouldn't suffer from the same 'doesn't start exactly on the hour' issue, so I'm assuming this email is indicative...
Email from EDF today indicating a change to their billing system, I suspect relevant to the content of this thread... Sadly no detail beyond that ...
@derek-m I completely agree, it really is that simple
My 39 message email chain with EDF would suggest otherwise! (Although evidently I was awarded a settlement via the Ombudsman process. Albeit, to gra...
On second thoughts, EDF's technical team themselves confirmed to me that the registers on their tariffs run "a few minutes before or after the start o...
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Degrees of Separation
Latest Posts
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RE: Jokes and fun posts about heat pumps and renewables
@transparent I’ve heard that that is why American cars ...
By Toodles , 3 hours ago
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RE: HeatGeek vs Octopus surveys: puzzling disparity - any ideas why?
Have either quote provided room by room heat loss calcu...
By Old_Scientist , 17 hours ago
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RE: Heat Pump Servicing & Maintenance – Good Value or Rip-Off?
@old_scientist if you are going DIY then you may wan...
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RE: Indevolt Batteries UK Support & Info Thread
After a short while that was followed by the 'power war...
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RE: Samsung heat pump - data cable issue
That's well done. Cable is the correct type (LIYCY = 2x...
By bobflux , 2 days ago
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RE: Electricity price predictions
I agree, we will find out at the next budget whether th...
By Old_Scientist , 3 days ago
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RE: Missing flow temperature in Heat Geek proposal
@editor I went through HG website, so should be ok for ...
By sttpd1917 , 3 days ago
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Who did the Freedom Heat Pump cloud server and what did...
By Mars , 3 days ago
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RE: Who's your electricity provider and what's your tariff?
Reading between the lines of what octopus are doing wit...
By JamesPa , 3 days ago
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RE: Air to air bus grant installer anywhere
The through wall two hole ones have their place (listed...
By EtchedPixels , 3 days ago
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I hope it goes ok, Hon can be hard to set up IF the sof...
By Graham Hendra , 3 days ago
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@clockworks Hi, So there is a big difference between st...
By ASHP-BOBBA , 3 days ago
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@editor wellvery comprehensive answer. I will get all i...
By Keithb , 3 days ago
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RE: Advice on my Heat Pump Journey: Old Stone Built Detached Cottage
all good advice I will follow this up
By PaulC , 3 days ago
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Heat of vaporization of water is 2.25 MJ/kg (0.625 kWh/...
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