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Last seen: Nov 8, 2025
A long time has passed and after a short lived flirtation with Tomato Energy I've now landed on So Energy for my EV/battery tariff. There's some cha...
Absolutely; the dismissal of escalation by the Ombudsman is a complete dereliction of their mandate.
Thanks for flagging, I'll be sure to submit a survey
My EV charger is manually set, aligned with my off peak hours (with further manual tweaks detailed previously to adjust for my meter's random offset d...
For the avoidance of doubt, as I realise I omitted to unequivocally state the root of the problem, EDF continued to treat my off peak hours as 1am-6am...
Bad bad bad development!I contacted EDF on the 22nd of August after receiving the above email to have the above change in my off-peak period confirmed...
I've had a further bill issued since, covering mid June to mid July. The data from my meter indicates: 512.9kWh off peak8.85kWh peak(521.75kWh co...
EDF said their future billing system wouldn't suffer from the same 'doesn't start exactly on the hour' issue, so I'm assuming this email is indicative...
Email from EDF today indicating a change to their billing system, I suspect relevant to the content of this thread... Sadly no detail beyond that ...
@derek-m I completely agree, it really is that simple
My 39 message email chain with EDF would suggest otherwise! (Although evidently I was awarded a settlement via the Ombudsman process. Albeit, to gra...
On second thoughts, EDF's technical team themselves confirmed to me that the registers on their tariffs run "a few minutes before or after the start o...
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Degrees of Separation
Latest Posts
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RE: Heat pump branding. Clever, contemporary… or a bit too much?
I think Heat Geek have done an amazing job on their bra...
By Tomtheheatingengineer , 5 hours ago
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RE: HeatGeek vs Octopus surveys: puzzling disparity - any ideas why?
I have just had 3 heat loss surveys, one by heat geek o...
By David , 6 hours ago
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RE: Heat Geek Zero Disrupt: Are We Sleepwalking Into Another Race to the Bottom?
I think that's the key question. After all inverter uni...
By Prunus , 7 hours ago
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RE: battery storage without solar
As of October 1st they need specific qualifications to ...
By EtchedPixels , 8 hours ago
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RE: How should the Boiler Upgrade Scheme be reformed?
A unit which uses water to transfer the heat/chill from...
By Temperature_Gradient , 8 hours ago
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RE: Renewables & Heat Pumps in the News
With regards to the BUS grant raid, I gave it more thou...
By ASHP-BOBBA , 8 hours ago
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RE: Why are ASHP installs so expensive?
The whole system seems to work on the basis of...
By ian33a , 9 hours ago
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RE: Missing flow temperature in Heat Geek proposal
Good plan. If you can get half hourly meter readings a...
By JamesPa , 14 hours ago
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RE: Heat Pumps Without Grants: Would You Have Installed One & Will You Now?
@editor Most certainly. The heat pump was an ideal s...
By Abernyte , 14 hours ago
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Although regulations may well vary from country to coun...
By Majordennisbloodnok , 15 hours ago
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RE: Does anyone have experience of a smart water meter?
Yep I caught our slow leak from a £100 bill rise 8)
By EtchedPixels , 15 hours ago
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RE: Do You Need a Buffer Tank or Low Loss Header for Underfloor Heating in a Large Property?
@jamespa in some cases, failing the Turing test might b...
By GrahamF , 18 hours ago
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RE: Passiv Smart Thermostat - Help & Forum Support
@energystoragetech The heat capacity of some...
By JamesPa , 20 hours ago
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RE: tepeo ZEB UK Support & Info Thread
Sorry you are correct, I was remembering figures from t...
By JamesPa , 1 day ago
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