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Mars
Mars
@editor
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Illustrious Member
Joined: Feb 11, 2021
Last seen: Apr 27, 2026
Topics: 356 / Replies: 4156
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RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!

As an update to everyone, I've contacted Octopus Energy's Cosy Heat Pump Program Director to get an update on any potential fixes/resolutions. I'll sh...

3 months ago
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RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!

@l2jad, honestly, nothing you’ve said sounds unreasonable. When something invades your home like this, especially at night, it cuts straight through a...

3 months ago
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RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!

@livinggreen I haven’t. I’ll follow up with TJ this week to see if I can get an update. I assume you also have the Cosy 12?

3 months ago
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RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!

@l2jad, welcome to the forums, although I’m genuinely sorry it’s under this kind of stress. What you’re describing doesn’t sound like normal “new s...

3 months ago
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RE: Rate the quality of your heat pump design and installation

We’ve now had a few hundred thousand heat pumps installed in UK homes, and after years of reading posts on these forums, emails and YouTube comments, ...

3 months ago
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RE: Octopus Cosy Heat Pump Owners & Discussion Thread

This is such an excellent point, and very much the basis of my next video.

3 months ago
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RE: If a heat pump can only heat DHW to 50C then what?

@jamespa I'm still very curious why the installer said "this is how it just is"! Quite the statement that given the kit they've fitted. I'm not sur...

3 months ago
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RE: Same Heat Pump Size, Different Sized Homes: Would One Be More Efficient?

@majordennisbloodnok, so you reckon they'll both be equally efficient in terms of energy consumption, heat generated and, essentially, comfort? Intere...

3 months ago
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RE: Renewables & Heat Pumps in the News

Bold move by Ireland. I wonder what their installation standards and quality is like.

3 months ago
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