Last seen: May 11, 2024
Today I was finally able to sort out my WiFi interface pairing to get the Melcloud app communicating again. A couple of frustrating hours were waste...
Thanks @hcas the app is still not connecting so I have to assume relevant server not yet restored. I've tried reset WiFi interface but that's not poss...
Thanks @eggnchips. When people are saying that things "came back on" I'm unclear what that means. I only have the app to work with because my system ...
If I try to send a command the app says system offline. I really don't want to drive 100 miles to check.
No luck with my app this morning, same as it has been since 18th. The recorded message on the helpline is still there so I guess not resolved.
What do I need to do to get my app to communicate with my system again? I'm not on site.
😥 no joy here
Nope mine still not communicating
Recorded message still active on 0161 866 6089. I've not experienced such a long outage in 4 years of using the system. In fact I only recall one ot...
Agree @abernyte this is appalling service. It's not just a nice-to-have option but essential for some users. At the very least we should be seeing...
Hi all, new to the forum. I realised something was wrong when the app gave a message "last communication with the system 19:54" on 18/04/24. Natura...
Latest Posts
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RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump
@hcas OK Thanks. Will do.
By bontwoody , 21 minutes ago
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RE: New Fogstar 15.5kWh upright solution
I think there will be only ONE oscillator in the invert...
By Transparent , 1 hour ago
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RE: What crazy nonsense are inverter limits and why are they imposed?
@transparent Thank you for a very comprehensive, tim...
By Batpred , 3 hours ago
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RE: Isolating the system for a planned power cut
@transparent 😊 I may have lost you there.. I ...
By Batpred , 4 hours ago
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RE: How good is the app support for your heat pump?
We have a Grant Aerona 290 15.5kW heat pump with their ...
By GrahamF , 4 hours ago
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RE: Automation options to maximuse efficiency & ToU tariffs
I would extend that, @jamespa. Homely, Havenwise and Ad...
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RE: Grant 13kW Aerona3 - issues getting zones to temp
He may need to tweak a couple of settings. There is de...
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RE: Low COP and unevenly heated rooms with 12kW Samsung AE120MXTPEH / AE260TNWTEH
Where is the noise coming from. If its the pump then p...
By JamesPa , 8 hours ago
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RE: Should Our Water Circulation Pump Be Configured to Run All The Time?
@kenbone thanks for this input. It sounds like a bette...
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The Mars and Richard Kitchen Show
Just stopping by to say: 1) Mars I'm so sorry that yo...
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Yes, you make a good point and beyond servers, engineer...
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RE: Electricity price predictions
Without getting too much into politics, given that the ...
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UK Consumer Law Reality Check (for anyone dealing with ...
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@dgclimatecontrol Thanks... this was resolved back in M...
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RE: Help me keep the faith with my air source heat pump installation
That's the problem with the UK, in comparison with Amer...
By DREI , 1 day ago
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Electrical is the only way forward.. But until we get...
By Batpred , 1 day ago
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RE: Air source heat pump roll call – what heat pump brand and model do you have?
Manufacturer: Panasonic Model: WH-WXG12ME8 Type: AS...
By Andy-e , 1 day ago
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In our installation, we actually have an LLH but any di...
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RE: Large heat pump options for church building
This church project has more in common with a commercia...
By GrahamF , 1 day ago
