Last seen: Nov 4, 2025
We've had our Homely for a couple of months now. Completely agree the dashboard should be available as standard for owner and installer. Strange decis...
Thanks toodles I will make sure it is all provided in writing. Most of it already has (I compiled a document with all the various points and forwarded...
The best MCS could offer is writing them a "cease and desist" letter regarding advertising themselves as MCS accredited (which they are still advertis...
@wreckguru nope, no insurance backed guarantee. When they popped round Monday before last, they 'floated' the idea that they could balance the syste...
@toodles I just wish I wasn't locked into them with the homely set up, and their support still haven't replied. Yes you can access the dashboard but t...
@toodles I'd rather pay and have a fully commissioned guaranteed system but yes...a key reason we went with them due to the payment terms which protec...
@wreckguru the terms of the invoice are that I have a total to pay, which is minus the BUS grant. I am not liable for the £7500, whether application i...
@toodles thanks. I have emailed them six days ago but no reply as yet. The lockshields both sides of the radiators is only downstairs and I thought ...
Just to update on this, the company director turned up unannounced at our house a week or so ago. The installation work has been completed apart from ...
@declan90 I tried that after the phone call and they didn't reply. LV do actually specify in their T+Cs that ASHPs are covered as part of the buildi...
@declan90 yes. I specifically called them to make sure it was covered. Initially a definite no, and then a maybe. Now they’re not offering me insuranc...
@toodles thanks ....no issues with the functionality and algorithms that the homely uses and I'm pleased we had it installed. Efficiency wise it is ma...
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RE: UFH downstairs and radiators upstairs balancing question
@ashp-bobba Can I pick you brain about mine ...
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