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[Sticky] Share Your Experiences with Heat Pump Manufacturer Support

 
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Air Source Heat Pumps (ASHPs)
Last Post by JamesPa 6 months ago
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 seoras
(@seoras)
Active Member Member
Joined: 2 years ago
Posts: 10
05/05/2026 8:46 pm  

Vaillant have been awful for me - offhand, disinterested, lacking technical knowledge - I compare this with how Worcester Bosch were when I had an oil boiler.



   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 6 years ago
Posts: 4950
Topic starter 05/05/2026 10:32 pm  

@seoras welcome to the forums. Could you please share more specifics on your case?


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JamesPa
 JamesPa
(@jamespa)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 5561
06/05/2026 12:25 am  

@seoras Sorry to hear that.  I found Vaillant very helpful.  If, as @editor suggests, you would like to say something about your house, system and what you need help with Im sure we can assist.  Plenty of people here (including me) with Vaillant kit 


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
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