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Baxi Air Source Heat Pump tips and tricks please

 
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Air Source Heat Pumps (ASHPs)
Last Post by Cathyem1 1 week ago
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 Cathyem1
(@cathyem1)
Estimable Member Member
309 kWhs
Joined: 1 month ago
Posts: 51
Topic starter 08/03/2025 11:24 am  

@cathoderay A Baxi engineer is coming out on Monday to fit our new control panel. Baxi have told me to contact them direct if I have any other issues and they've given me a number.

The installer is coming here on Thursday to sort out the glycol in our solar thermal water heating and get that back up and running again. 😁


   
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cathodeRay
 cathodeRay
(@cathoderay)
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08/03/2025 11:58 am  

@cathyem1 - thanks for the update. Let us know how it goes on Monday!

Midea 14kW (for now...) ASHP heating both building and DHW


   
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 Cathyem1
(@cathyem1)
Estimable Member Member
309 kWhs
Joined: 1 month ago
Posts: 51
Topic starter 11/03/2025 4:38 pm  

@cathoderay Ok, that's odd. The Baxi chap came yesterday and replaced the defective control panel and it's still gaining time and the date isn't changing. Called Baxi again today and one of their technical people(?) is coming out on Friday to see if the ASHP is causing the clock to gain.

Also I've just checked the screens you got me to check previously. We’re still on curve 9, but the settings have changed.

Here are the new settings. I would appreciate your comments @cathoderay 

 

IMG 0082
IMG 0081
This post was modified 2 weeks ago 2 times by Cathyem1

   
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cathodeRay
 cathodeRay
(@cathoderay)
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11/03/2025 5:31 pm  

Posted by: @cathyem1
↑

We’re still on curve 9, but the settings have changed.

It may be be because the controller has been changed, and has gone to some albeit rather odd defaults. See if you can set them to what you had before.

The fact the clock is still playing up seems to suggest something is still wrong. Roll on Friday...

Midea 14kW (for now...) ASHP heating both building and DHW


   
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Transparent
 Transparent
(@transparent)
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13116 kWhs
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Posts: 2305
11/03/2025 7:15 pm  

Posted by: @cathoderay
↑

Roll on Friday...

Since the clock is gaining, by the time Baxi's techie arrives it'll be the weekend...
... and he'll be earning overtime. 🤨 

Save energy... recycle electrons!


   
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 Cathyem1
(@cathyem1)
Estimable Member Member
309 kWhs
Joined: 1 month ago
Posts: 51
Topic starter 11/03/2025 8:21 pm  

@cathoderay thank you, I will.


   
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 SteveL
(@stevel)
New Member Member
26 kWhs
Joined: 1 week ago
Posts: 1
12/03/2025 4:31 pm  

@cathyem1 

new user here.

i had a Baxi heat pump installed last week under the HUG scheme. My installer also left my controller set at 2016! I followed the advice here to set time and date today.

i have the user handbook but it’s not written for a new user really.

 

i had no choice over the installers as it was grant funded and it wasn’t the best experience, but I do have a warm house and hot water. I’ve experimented today by lowering the hot water to 45. It was set at 55.  I also have an immersion timer they fitted. It’s set to heat for one hour early morning on cheap rate. They also fitted a Hive control and 6 solar panels. Lots for me to learn about!


   
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 Cathyem1
(@cathyem1)
Estimable Member Member
309 kWhs
Joined: 1 month ago
Posts: 51
Topic starter 13/03/2025 11:02 am  

@stevel Hi, welcome to the Baxi gang 😉

Our installer came out today to sort out our solar thermal water heating system. His company - Sustain Homes who installed the ASHP have taken over the servicing for the solar thermal.

He also insulated some paperwork that the original chaps had missed.

It’s definitely a learning curve with the ASHP, but I’m glad we did it. The Baxi user guide is complicated, but then it’s probably because the original units are Midea apparently.

There are real experts on here, so any questions you have will be answered.

I’m thinking about solar panels and batteries, but I don’t think we could get any grants etc. My husband and I are just over the financial threshold for anything unfortunately.


   
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 Cathyem1
(@cathyem1)
Estimable Member Member
309 kWhs
Joined: 1 month ago
Posts: 51
Topic starter 13/03/2025 11:05 am  

@transparent Good morning,

the installer sorted our missing inside insulation. See pics.

We organised our own outside, which is held on with string if anyone needs to get to the bolts etc.

IMG 3773
IMG 3772

 


   
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