Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Is this a bad installation and is there something wrong with my Samsung heat pump?
@toodles I thought all this nonsense stopped when they became regulated. And particularly so if samsung accredited.
thats the lads just left having filled the cavities properly this time.
Posted by: @toodles@derek-m Ah! Now that is another matter of course!
On standard radiators it would appear that the flow is on the left.
Posted by: @derek-mWhat documents should the customer receive?
Part-L Section-9 provides a list of what to expect
Only the installer could generate this main instruction manual.
Note 9.2b where the instructions need to cross-reference to the manufacturer's manuals for each device installed on-site.
Personally, for 9.2a(iii) I think the installer would find it quicker to take a photo which shows the position of each adjustable device/valve, and label it.
That's easier for everyone, instead of trying to follow a text-based description.
Save energy... recycle electrons!
@transparent the insulation guys for the cavity were out Friday removing my insulation and they stick want things in to agitate the insulation combined with compressed. Today we were looking at our power usage and surprised it was 2 quid. Then it dawned on us there is no heating. Checked all the fuses etc, pressure ok but short of opening the heat pump cover and testing I have no idea if power has been cut.
does the controller give any data as to when it stopped producing heat. No water either so stuck it on standard and I suspect it uses the immersion.
When they worked on the insulation did they close any valves and disconnect any pipework?
@derek-m nothing shut off, checked master switch and 240 in and out to pump, so not a damaged cable.
is it possible it’s ingested some of the dust from them drilling and core cutting. It was covered in dust and if running at the time sucked crap in those vents.
@derek-m found the fault, during Saturday the power went off twice and seems to have defaulted to a zone mode. I went through the field settings and corrected it. As a point of interest, can you fault find these with a meter or is it a laptop job. And would samsung give me an installation manual do you think.
booked samsung to come out in a weeks time to look at this install, the bloke is on holiday and returns in a week.
I'm pleased to hear that you have discovered the problem, my next suggestion would have been to check the controller settings.
You should be able to download an installation manual. Google the model number and follow the various links.
@david999 is it Kevin?
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
It's most likely Kelvin.
He's got more degrees.
Save energy... recycle electrons!
- 26 Forums
- 2,607 Topics
- 60.8 K Posts
- 555 Online
- 6,967 Members
Join Us!
Worth Watching
Latest Posts
-
-
RE: End-of-Life Heat Pumps: How Do You Dispose of an ASHP in the UK?
I brought my old R407C water to water heat pump to the ...
By bobflux , 25 minutes ago
-
Its good kit the Midea and significantly cheaper, you w...
By ASHP-BOBBA , 1 hour ago
-
RE: Indevolt Batteries UK Support & Info Thread
Have you tried cutting the grid feed to see what actual...
By JamesPa , 1 hour ago
-
Contractors pack for inta antifreeze valves are around ...
By ASHP-BOBBA , 1 hour ago
-
RE: Renewables & Heat Pumps in the News
Critics and naysayers will be negative whatever the gov...
By JamesPa , 1 hour ago
-
RE: Microbore heat pump installs
In principle you are almost certainly right, but in pra...
By JamesPa , 12 hours ago
-
RE: Electricity price predictions
@old_scientist We are a low mileage home, so bulk of ou...
By ChandyKris , 13 hours ago
-
There are just too many unknowns for me to comment on p...
By Transparent , 14 hours ago
-
RE: What is the main ‘dictator’ of Agile’s unit price?
@toodles I keep an eye on wholesale prices and energy m...
By ChandyKris , 15 hours ago
-
RE: Brand and installer questions for ASHP
Strange, perhaps it doesnt use modbus which the third p...
By JamesPa , 17 hours ago
-
RE: Upgrading my system, how far do I go?
For comparison, my PW3 with 11.04kW inverter, will char...
By Old_Scientist , 20 hours ago
-
RE: Changes to Tesla Powerwall Charging Regime?
Elon gate - legendary! I take my hat off to you @toodle...
By Old_Scientist , 23 hours ago
-
RE: Mitsubishi Ecodan not good enough ?
Thanks @goody, appreciate the feedback and sorry you ha...
By marcexec , 1 day ago
-
RE: Minimum and Zero Disrupt Heat Pump Installations
True (first sentence) Thats the reason to consider th...
By JamesPa , 2 days ago
-
RE: High air source heat pump running costs – Vaillant AroTherm Plus
Quite right. I was using a rough guesstimate of doublin...
By Majordennisbloodnok , 2 days ago
-
RE: My Grant R290 9kW Heat Pump Installation
Again, really don't know how accurate this is! &nb...
By petch , 2 days ago
-
RE: MCS Quality Audit – Has Anyone Had One? Did It Lead to Remediation?
@toodles The whole scheme is a shocking waste of money....
By Papahuhu , 2 days ago
-
RE: Anyone concerned about GivEnergy?
Many thanks for your, and the subsequent, answers tk qu...
By KevH , 3 days ago
-
RE: DIY or Don’t Touch? Solarman Smart Meter Install
Yes, and these guys would probably be my preferred inst...
By Batpred , 3 days ago
-
RE: Hot water tank lose heat rapidly on random days
@jamespa Hopefully their reasons are well intended! ...
By Bash , 3 days ago
-
RE: Ecoflow UK Support & Info Thread
As mentioned above, we’ve got our full review of the Ec...
By Mars , 3 days ago
-
RE: Say hello and introduce yourself
@sonosppp welcome to the forums. I see you've posted in...
By Mars , 4 days ago
-
RE: Guidance with installing a new heating system
@bobflux Great, thanks for the advice. The pipe has an ...
By Hamilton , 4 days ago
-
RE: Daikin Altherma 3 LT compressor longevity question
@optimistic-optimiser I have has a Daikin for a few yea...
By madsid , 5 days ago








