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[Solved] Daikin Altherma noisy heat pump - help and advice needed

 
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Air Source Heat Pumps (ASHPs)
Last Post by AndyRisk 1 year ago
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Toodles
 Toodles
(@toodles)
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01/03/2024 7:56 pm  

@clairelp Sounds hopeful…. Toodles.


Toodles, heats his home with cold draughts and cooks food with magnets.


   
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 KenBone
(@kenbone)
Trusted Member Member Professional Installer
Joined: 2 years ago
Posts: 49
01/03/2024 8:52 pm  

@clairelp well that's a full house for me, after everyone here mentioned pipework clipping , fan noise, pumps, auto air vents. Need to listen to experts that install this stuff every day.  Glad it's sorted for now.



   
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 Clairelp
(@clairelp)
Eminent Member Member
Joined: 2 years ago
Posts: 27
Topic starter 02/03/2024 8:20 am  

Nope no luck.we tried setting back again and the defrost cycles came on woke us up. It even was vibrating our bed. I had noticed it doing this before and my husband I didn’t think he believed me till last night. 

i will call them back again, as it’s definitely not normal to be vibrating furniture. 

I might see if they can turn the buffer off, as this is what is causing the loud unusable noise not the ashp. During the night when it’s doing its anti pipe freeze cycle it uses the vessel and that’s when it’s vibrates the furniture. 

To add insult to we also have a pipe come though our ceiling. They said it’s where during install they had leak made ceiling wet and the must have pushed it through. So we now currently have a hole on ceiling playroom. 😩

I also did ask about the anti vibration clips and they said they don’t use them. 



   
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Mars
 Mars
(@editor)
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Posts: 4550
02/03/2024 11:34 am  

@clairelp I did think the solution sounded hopeful, and am disappointed to hear it didn't work. Please keep us updated.


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Toodles
 Toodles
(@toodles)
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Joined: 4 years ago
Posts: 2727
02/03/2024 11:42 am  

@editor Yes indeed! A great shame as it sounded so hopeful; so I take it the system will be being turned off at night for a few more days. 😒 Hope your installers return soon and find the culprit. Regards, Toodles.


Toodles, heats his home with cold draughts and cooks food with magnets.


   
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 KenBone
(@kenbone)
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Posts: 49
02/03/2024 3:37 pm  

@clairelp where are you Claire



   
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 Clairelp
(@clairelp)
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Posts: 27
Topic starter 03/03/2024 7:44 pm  

@kenbone we are near Bury st Edmunds in Suffolk. 



   
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 KenBone
(@kenbone)
Trusted Member Member Professional Installer
Joined: 2 years ago
Posts: 49
03/03/2024 11:31 pm  

@clairelp I was up there recently near NewMarket, not due up there again for a while.



   
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 Clairelp
(@clairelp)
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Posts: 27
Topic starter 03/03/2024 11:40 pm  

 

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B55210FB BCCC 4EA0 A225 64FBB23C59A2
17DA18A3 86C3 4E45 B1BD EF7BAB3DBC33
C4893765 AB86 41D8 868C DBE1DE7EC147
BDA71FC7 DD35 4FD7 B324 0121537C75D1
5A6E89BC 8C71 4975 86CC A8425715B24C
4F6B7FAA E986 44D9 9A31 4DD032974747
956D2B16 4087 410B B442 561E3817EBF5

sorry didn’t get change to get in loft till weekend. 
@sure the pipe is 28mm at top of volumiser tank in loft  and 22mm bottom. 

Daikin ashp 11kw. 

 



   
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 KenBone
(@kenbone)
Trusted Member Member Professional Installer
Joined: 2 years ago
Posts: 49
04/03/2024 12:12 am  

@clairelp

Screenshot 20240303 230759

The pipe on that bar looks the prime suspect for a noise issue, should be able to lift slightly to get some insulation in-between pipe and metal bar. 

The other part is the auto air vent, just undo the little black (assuming it's closed)



   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4550
04/03/2024 11:41 am  

Not sure if this is something @louise-howlett can potentially assist with?


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 Louise Howlett
(@louise-howlett)
Active Member Member
Joined: 2 years ago
Posts: 5
04/03/2024 5:00 pm  

@editor Thanks for the enquiry I'll get my technical buddies to take a look at the photos on this thread. There can be several causes of noise and vibration. We do cover the Bury St Edmunds area.


Commercial Director: R A Brown Heating Services


   
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