Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Airwell/Midea unit not heating hot water after adjusting weather compensation
Hello,
I have an airwell monobloc 12 kw ASHP - I understand it to be essentially a rebranded midea unit and certainly the instructions seem to be identical.
The installer set it up to run rads as well as new under floor in an extension. They have it linked to salus room thermostats and originally it was set up like a conventional boiler- turning on and off according to set temp on the thermostats. I followed advice and have been targetting flow temp with the thermostats set just above comfortable room temp to try to find a 'low flow temp/ on all the time' setting to maximise efficiency.
However, since adjusting the weather compensation (instructions from Graham Hendra's really helpful youtube video on the Midea unit) it does not seem any longer to be heating the hot water tank. The house heating is working very well and much better with flow temp adjusted way down from the default -2 and 15 degree settings but the hot water tank only heats for the weekly immersion 'anti legionella cycle'. The wavy lines used to come on next to the DHW icon and that also no longer happens.
I don't know whether I have inadvertently tweaked something I shouldn't have when adjusting the weather comp, or if somehow going from the room thermostat led initiation to leaving the heating on all the time at low flow water temp has affected something.
I've had a look at Graham's Midea set up video as well and the hot water settings seem to be as they should be (at least superficially).
The installer is I am afraid to say hard to track down.
I would be very grateful for any thoughts. I can't help thinking this must be something simple and silly (fingers crossed!).
many thanks!
Posted by: @thylacine333Hello,
I have an airwell monobloc 12 kw ASHP - I understand it to be essentially a rebranded midea unit and certainly the instructions seem to be identical.
The installer set it up to run rads as well as new under floor in an extension. They have it linked to salus room thermostats and originally it was set up like a conventional boiler- turning on and off according to set temp on the thermostats. I followed advice and have been targetting flow temp with the thermostats set just above comfortable room temp to try to find a 'low flow temp/ on all the time' setting to maximise efficiency.
However, since adjusting the weather compensation (instructions from Graham Hendra's really helpful youtube video on the Midea unit) it does not seem any longer to be heating the hot water tank. The house heating is working very well and much better with flow temp adjusted way down from the default -2 and 15 degree settings but the hot water tank only heats for the weekly immersion 'anti legionella cycle'. The wavy lines used to come on next to the DHW icon and that also no longer happens.
I don't know whether I have inadvertently tweaked something I shouldn't have when adjusting the weather comp, or if somehow going from the room thermostat led initiation to leaving the heating on all the time at low flow water temp has affected something.
I've had a look at Graham's Midea set up video as well and the hot water settings seem to be as they should be (at least superficially).
The installer is I am afraid to say hard to track down.
I would be very grateful for any thoughts. I can't help thinking this must be something simple and silly (fingers crossed!).
many thanks!
I would suggest that you check to see if your system is set for CH priority rather than DHW priority. If so, set it to DHW priority and schedule it for times when you require less heating.
@thylacine333 - I got caught by this one, at least my guess is it's the same problem. It's another user unfriendly gotcha. Going into For Serviceman and setting the weather curve numbers turns off DHW heating. Your tank will cool, and then die. The solution is to manually turn it on again after exiting the tradesman's entrance. Do it on the main home/front page, right arrow to hot water and make sure you've got the squiggly lines by the tap symbol using the On/Off button, then OK. The squiggles just mean the hot water is 'on' in a general sense, and will call for heat when it needs to, with no squiggles it is 'off' and will never heat. It's like turning an immersion heater on and off at the mains.
Midea 14kW (for now...) ASHP heating both building and DHW
@cathoderay thank you so much I think this is the problem! Yes I thought the squiggly lines meant that the ashp was actually heating the tank at that moment rather than just it was ‘on’ in the usual sense.
I thought it had to be something silly and simple but you’ve saved me a lot of time and stress and trying to sort it out!
@derek-m thanks for the suggestion. I think it seems to be a quirk of the control system. Hopefully sorted now fingers crossed!
- 26 Forums
- 2,618 Topics
- 61.1 K Posts
- 618 Online
- 6,994 Members
Join Us!
Worth Watching
Latest Posts
-
RE: Renewables & Heat Pumps in the News
An article on funding for heat pumps in case anyone is ...
By Jeff , 39 minutes ago
-
RE: Indevolt Batteries UK Support & Info Thread
Thanks @editor , @indevolt-uk Subject to any comments ...
By JamesPa , 9 hours ago
-
RE: Share Your Experiences with Heat Pump Manufacturer Support
@seoras Sorry to hear that. I found Vaillant very help...
By JamesPa , 9 hours ago
-
The Watchdog That Watched and Waited
On 9 January 2026, Consumer Energy Solutions collapsed ...
By Mars , 13 hours ago
-
RE: GSHP Kaput After 16 Years: New Compressor or Switch to ASHP? Advice Welcome
Cool Energy in Grimsby sell ground source heat pumps an...
By DerekDeLeon , 13 hours ago
-
RE: Valliant Heat Pump Settings
Thats arguably a sign of a good installer - they unders...
By JamesPa , 14 hours ago
-
RE: Electricity price predictions
Well, we have so many cases where rain water mixes with...
By Batpred , 15 hours ago
-
RE: Two heating zones to one zone
@profzarkov They arent obviously wrong, but the only...
By JamesPa , 17 hours ago
-
RE: Towns water feed to air source heat pump system
The DHW circuit cant be separated (well it could, you c...
By JamesPa , 17 hours ago
-
Solis AC-coupled 3kW storage inverter
Solis AC-coupled 3kW storage inverterPylontech batterie...
By MartinRobinson , 23 hours ago
-
RE: My NIBE ASHP Nightmare: No Commissioning, High Bills and a Hostile Installer
As @transparent has observed above, this is not bad, an...
By cathodeRay , 1 day ago
-
RE: The Grid Says Yes.. Until It Doesn’t: Why Britain's Net Zero Push is Stalling at the Plug Socket
As I was reading this article Mars, I was thinking that...
By Toodles , 2 days ago
-
RE: Tell us about your Solar (PV) setup
Installed in May 2011: 16*Sharp 245 W monocrystalline p...
By txmartyn , 2 days ago
-
-
RE: Say hello and introduce yourself
That doesn't sound 'right' to me. The national Smart ...
By Transparent , 3 days ago
-
RE: Growatt battery disconnected
I doubt this will happen, but I will try and suggest it...
By Eliuccio , 3 days ago
-
Understood. That's why I decided from the outset on a ...
By JamesPa , 3 days ago
-
RE: My experience with 3 heat pump surveys: Heat Geek, British Gas & Octopus
On the litigation, I would not go there and definitely ...
By Batpred , 3 days ago
-
RE: Recommended home battery inverters + regulatory matters - help requested
I suppose if your pv inverter packs up, you have a plan...
By Batpred , 4 days ago
-
RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
Firstly check you are using sound power not sound press...
By JamesPa , 4 days ago
-
That’s the solar up and running, I don’t think it’s the...
By David999 , 4 days ago
-
RE: Seeking ideas / information / commiseration - Pure Drive
I agree with @colinc that you can reuse some of it. A s...
By Batpred , 4 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
@toodles Im trying me best to ignore orangeman, I figur...
By Papahuhu , 5 days ago


