Renewable Heating Hub Heat Pump Forums

Search with Wattson
Forums
Renewable Heating
Air Source Heat Pum...
Is this a bad insta...
 
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Is this a bad installation and is there something wrong with my Samsung heat pump?

 
Page 12 / 30
Air Source Heat Pumps (ASHPs)
Last Post by David999 2 years ago
360 Posts
15 Users
89 Reactions
80.4 K Views
RSS
 David999
(@david999)
Reputable Member Member
Joined: 2 years ago
Posts: 344
Topic starter 08/04/2024 11:45 am  

@toodles I thought all this nonsense stopped when they became regulated. And particularly so if samsung accredited. 

thats the lads just left having filled the cavities properly this time. 



   
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4425
08/04/2024 11:51 am  

Posted by: @toodles
↑

@derek-m Ah! Now that is another matter of course!

On standard radiators it would appear that the flow is on the left.

https://www.google.com/search?sca_esv=f4e79416cdeea533&sca_upv=1&rlz=1C1OPRB_enGB514GB552&q=Which+side+of+radiator+is+flow+and+return&sa=X&ved=2ahUKEwi8wKaytrKFAxViWEEAHVNkAfcQ1QJ6BAhBEAE&biw=1600&bih=757&dpr=1

 



   
ReplyQuote
Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 3262
08/04/2024 11:54 am  

Posted by: @derek-m
↑

What documents should the customer receive?

Part-L Section-9 provides a list of what to expect

Part L 9

Only the installer could generate this main instruction manual.

Note 9.2b where the instructions need to cross-reference to the manufacturer's manuals for each device installed on-site.

Personally, for 9.2a(iii) I think the installer would find it quicker to take a photo which shows the position of each adjustable device/valve, and label it.
That's easier for everyone, instead of trying to follow a text-based description.


Save energy... recycle electrons!


   
ReplyQuote
 David999
(@david999)
Reputable Member Member
Joined: 2 years ago
Posts: 344
Topic starter 08/04/2024 6:53 pm  

@transparent the insulation guys for the cavity were out Friday removing my insulation and they stick want things in to agitate the insulation combined with compressed. Today we were looking at our power usage and surprised it was 2 quid. Then it dawned on us there is no heating. Checked all the fuses etc, pressure ok but short of opening the heat pump cover and testing I have no idea if power has been cut. 

does the controller give any data as to when it stopped producing heat. No water either so stuck it on standard and I suspect it uses the immersion. 



   
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4425
08/04/2024 7:27 pm  

When they worked on the insulation did they close any valves and disconnect any pipework?

 



   
ReplyQuote
 David999
(@david999)
Reputable Member Member
Joined: 2 years ago
Posts: 344
Topic starter 08/04/2024 7:49 pm  

@derek-m nope money on they have severed the cables into the house. Probably never run that trunking you can see all the way in

IMG 2441


   
ReplyQuote
 David999
(@david999)
Reputable Member Member
Joined: 2 years ago
Posts: 344
Topic starter 08/04/2024 8:28 pm  

@derek-m nothing shut off, checked master switch and 240 in and out to pump, so not a damaged cable. 

is it possible it’s ingested some of the dust from them drilling and core cutting. It was covered in dust and if running at the time sucked crap in those vents.

IMG 2442
IMG 2443
IMG 2444

 



   
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4425
08/04/2024 9:09 pm  

@david999

Did they move the heat pump and disconnect the pipework to drill through the wall? Did they top up the water and remove the air? What is the pressure gauge showing?



   
ReplyQuote
 David999
(@david999)
Reputable Member Member
Joined: 2 years ago
Posts: 344
Topic starter 08/04/2024 9:31 pm  

@derek-m found the fault, during Saturday the power went off twice and seems to have defaulted to a zone mode. I went through the field settings and corrected it.  As a point of interest, can you fault find these with a meter or is it a laptop job. And would samsung give me an installation manual do you think.

booked samsung to come out in a weeks time to look at this install, the bloke is on holiday and returns in a week. 



   
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4425
08/04/2024 9:52 pm  

I'm pleased to hear that you have discovered the problem, my next suggestion would have been to check the controller settings.

You should be able to download an installation manual. Google the model number and follow the various links.

 



   
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4709
08/04/2024 10:07 pm  

@david999 is it Kevin?


Get a copy of The Ultimate Guide to Heat Pumps

Subscribe and follow our YouTube channel!


   
ReplyQuote
Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 3262
08/04/2024 10:15 pm  

It's most likely Kelvin.

He's got more degrees.


Save energy... recycle electrons!


   
ReplyQuote
Page 12 / 30
Forum Jump:
  Previous Topic
Next Topic  

Currently viewing this topic 2 guests.

Share:

SPONSORS

Join Us!

Installer Finder

Degrees of Separation

Latest Posts

SPONSORS

Click to access the login or register cheese
Protected By
Shield Security PRO