Search with Wattson

Notifications

Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Why You Should Think Twice Before Buying a Samsung Fridge Freezer

Your Home

Last Post by Abernyte 2 years ago

4 Posts

2 Users

2 Reactions

1,799 Views

RSS

Mars

(@editor)

Illustrious Member Admin

Joined: 6 years ago

Posts: 4809

Topic starter 12/04/2024 9:39 am [#1486]

My patience with Samsung has run out. You can read our full saga here, and please a comment if you've had a similar experience.

And just when we thought that things couldn't get worse:

https://youtube.com/shorts/Bazwr0j5Z7U

New to heat pumps? Take the Heat Pump Fundamentals course and use INTRO50 at checkout for 50% off.
Rewritten and updated for 2027
📘 From Zero to Heat Pump Hero
🛠️ Bodge Buster
🎧 Prefer to listen? Heat Pumps Explained – use AUDIO50 at checkout for 50% off.

Quote

Abernyte

(@abernyte)

Reputable Member Member

Joined: 4 years ago

Posts: 264

12/04/2024 10:01 am

Oooh, this is not your favourite appliance! I have owned a similar but older walk in Samsung fridge freezer with ice maker for years and it has only packed in once when the heater element blew. Replaced next day by the local refrigeration repairer for £50. Looks like I have been fortunate.

👍

ReplyQuote

Mars

(@editor)

Illustrious Member Admin

Joined: 6 years ago

Posts: 4809

Topic starter 12/04/2024 11:07 am

@abernyte, yeah, not impressed. I’ve always been pleased by Samsung, and while the product has been poor, it’s the customer support and arrogance that has pissed me off the most. Buy a new fridge is their solution and we’ll give you 25%. How’s that sustainable in any shape or form?

ReplyQuote

Abernyte

(@abernyte)

Reputable Member Member

Joined: 4 years ago

Posts: 264

12/04/2024 11:24 am

Yeah, decent build quality and repairability should be a given. I was somewhat taken aback when the repair guy pulled heating element the size of my oven grill out of the guts of my fridge...who knew!

👍

ReplyQuote