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johnd
@johnd
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Active Member
Joined: May 7, 2025
Last seen: Apr 1, 2026
Topics: 1 / Replies: 24
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RE: Heat pump not reaching flow temperature

@davec Sounds like we are in the same boat. Did the installer extend the defrost intervals (default is 45 mins according to the installer)? This seem...

3 months ago
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RE: Heat pump not reaching flow temperature

@jamespa Thank you James for taking the time to help. I will try the installer, I have emailed the manufacturer but did not get any kind of response....

3 months ago
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RE: Heat pump not reaching flow temperature

@jamespa From the indoor unit

3 months ago
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RE: Heat pump not reaching flow temperature

@jamespa The app seems to cut off the text 🙁 But on the unit it is "Auto compensation value when heating". There is zero help within the app that ex...

3 months ago
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RE: Heat pump not reaching flow temperature

@editor With 19 radiators, all of which being k2, would that indicate that there should be enough volume in the system?

3 months ago
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RE: Heat pump not reaching flow temperature

@davidnolan22 It hasn't been whilst it has been defrosting so frequently.

3 months ago
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RE: Heat pump not reaching flow temperature

@jamespa I have attached a screenshot of the weather compensation settings available within the mobile app. Thanks

3 months ago
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RE: Heat pump not reaching flow temperature

I have spoken to the installer, apparently the defrost cycles is on a fixed 45 minute cycle, it does not use a sensor to manage it. He has adjusted t...

3 months ago
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RE: Heat pump not reaching flow temperature

@majordennisbloodnok Its a Peak Energy Products V therm 16KW unit. The house is detached, 3 storey and 5 bedrooms based in Lancashire. Heat loss accor...

3 months ago
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RE: Heat pump not reaching flow temperature

@jamespa There isn't a volumizer or buffer tank. Weather compensation is enabled although it doesn't seem to alter the flow temp automatically based o...

3 months ago
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RE: Struggling to Find a Top Heat Pump Installer? We Can Connect You With the Best Installers in the UK

@editor hi Mars, yes a local installer uses them. I can't seem to find any information about them apart from the website content.

11 months ago
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