Search with Wattson

Notifications

Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Heat Pump Servicing & Maintenance – Good Value or Rip-Off? Poll is created on Jul 16, 2024

Excellent value

Good value

Fair value

Poor value

Rip-off

Heat Pump Servicing & Maintenance – Good Value or Rip-Off?

Mars · 2024-07-16T21:25:59Z

As a homeowner with a heat pump, how would you rate the value of your heat pump servicing and maintenance? Please leave a comment below detailing how much you’re paying for servicing, what the service actually includes, how often it takes place, and whether it’s a mandatory requirement to keep your warranty valid. If you’ve had a genuinely good experience, feel free to name the company or engineer involved. Likewise, if a service felt poor or superficial, that’s useful for others to hear too. I’ll be updating this thread over time with installers and service companies that come up repeatedly in a positive light, so homeowners have somewhere to start when looking for proper, value-for-money maintenance. Recommended heat pump service and maintenance companies: Kent AAC group - @ashp-bobba Warwickshire JLN Plumbing - @jim-l Suffolk Energie Solutions - @nigel-d Hampshire Heat Climate - @kenbone Scotland Glasgow Aventus Eco - @aventus-eco

Page 17 / 17 Prev

Air Source Heat Pumps (ASHPs)

Last Post by Sheriff Fatman 48 minutes ago

193 Posts

33 Users

112 Reactions

34.8 K Views

RSS

Sheriff Fatman

(@sheriff-fatman)

Reputable Member Member

Joined: 1 year ago

Posts: 224

28/07/2026 1:53 pm

Posted by: @papahuhu

↑

@sheriff-fatman

if you are having to top the water pressure up more than 2-3 times a year it’s leaking somewhere at a rate that is not insignificant. You want to catch that with the installer whilst you still have a valid installer warranty as that water is going somewhere.

I'd picked up that there was a leak coming from around the water pump when I topped up a few weeks ago (the first time I'd noticed this) and had been in touch with the installer. I'd also left the system at low pressure pending a visit, so as to prevent any ongoing leakage (which is only evident when the system is refilled). The service overlapped with this and the service engineer addressed it by tightening the nuts above and below the pump (he said he'd got 1 and 1/4 turns on one of them, which made sense in the circumstances as to why there'd been an issue).

As far as I can see, the issue was isolated to that area, so looks to now be resolved.

I'd half-expected that the service engineer might have bounced the issue back to the installer during the visit, so was pleasantly surprised that he addressed it to the extent that he did. He also confirmed that he'd checked for any other signs of leakage around the installation too and found none, but I'll continue to monitor the pressure for any signs of an ongoing issue and still have a further 12 months of workmanship warranty with the installer to address this if so.

130m2 4 bed detached house in West Yorkshire
10kW Mitsubishi Ecodan R290 Heat Pump - Installed June 2025
6.3kWp PV, 5kW Sunsynk Inverter, 3 x 5.3kWh Sunsynk Batteries
MyEnergi Zappi Charger for 1 EV (Ioniq5) and 1 PHEV (Outlander)
User of Havenwise (Full control Jun-Dec 2025, DHW only from early Dec)
Subscriber to MelPump App data via CN105 Dongle Kit

ReplyQuote

Page 17 / 17 Prev