Notifications
Clear all

DESNZ doing a survey which asks the right questions!

1 Posts
1 Users
0 Reactions
2 Views
(@judith)
Prominent Member Member
Joined: 2 years ago
Posts: 387
Topic starter  

DESNZ have engaged ICF to do a survey of people who have had a BUS recently, to find out how satisfied they are with the performance of their ashp.

They asked sensible questions like are you satisfied with how it heats your home, balance of heat between rooms, were you warm enough in the January 2025 cold spell, is it noisy normally or when defrosting, what controls do you use, are you satisfied you understand them?etc. Plus what is the impact on your bills, is this what you expect? Have you had your gas connection removed?
I presume that eventually the results of the survey will be published.

I wonder how satisfied everyone really is? Dissatisfied people always shout the most and we are a self-selected group of interested people. But I suspect there is a lot of complacency in Whitehall about how many people are truly pleased and not been messed around with by a poorly trained installer.

 

Has anyone else taken part who has recently had a ashp fitted?

IMG 0844

2kW + Growatt & 4kW +Sunnyboy PV on south-facing roof Solar thermal. 9.5kWh Givenergy battery with AC3. MVHR. Vaillant 7kW ASHP (very pleased with it) open system operating on WC


   
Quote
Share:

Join Us!

Latest Posts

Members Online

Click to access the login or register cheese
x  Powerful Protection for WordPress, from Shield Security
This Site Is Protected By
ShieldPRO