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Introductions, Forum Rules & Updates
Last Post by Mars 4 weeks ago
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 mjr
(@mjr)
Prominent Member Member
Joined: 4 years ago
Posts: 301
07/02/2024 5:49 pm  

@editor mine look like the two @Transparent posted, now ending with the bar, without the text of the post. Do yours contain the text of the post?



   
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 Derek M
(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4427
07/02/2024 5:52 pm  

@editor

I am also only receiving e-mail notifications that only contain the following.

Hi Derek M

A new reply has been posted on RE: Forum updates, announcements & issues by mjr.

More annoying I often receive the same posting twice if it requires to be approved, even if I was the one who approved the original posting.



   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3422
07/02/2024 5:53 pm  

Posted by: @derek-m
↑

More annoying I often receive the same posting twice if it requires to be approved, even if I was the one who approved the original posting.

That's because you're a moderator, which is why you get it twice.

 


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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3422
07/02/2024 5:56 pm  

@mjr they're supposed to look like Transparent's - Ive tried to keep the information as limited as possible to keep the email sizes smaller. Would anyone like more information with these emails?


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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2474
07/02/2024 6:02 pm  

Having a portion of the body text quoted within the Notification requires a few extra operations:

What should happen if the start of the post is actually a quotation from a previous respondent?
Should that get filtered out so as to leave only text which is being freshly added?

What happens if the start of the post is a graphic?
I am well acquainted with someone who quite often does that. 😉 


Save energy... recycle electrons!


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3422
07/02/2024 6:15 pm  

@transparent the main reason I've stayed away from that is because some users have directly replied to the email notification which then gets sent to me via email and isn't posted. So I don't want to encourage that to be honest because even though I've replied to them saying what they've done, they don't want to copy and paste it back into the site... so I figured this was the easiest way not to encourage that - if there's no text there's nothing to reply to.


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Toodles
 Toodles
(@toodles)
Illustrious Member Contributor
Joined: 3 years ago
Posts: 2066
07/02/2024 6:28 pm  

@editor The email notifications I receive do not contain any body text after the link so this ensures I follow the link to read the text before making any response should I wish to. Do some readers see text in their notifications then? Regards, Toodles.


Toodles, he heats his home with cold draughts and cooks his food with magnets.


   
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 mjr
(@mjr)
Prominent Member Member
Joined: 4 years ago
Posts: 301
07/02/2024 7:25 pm  

Posted by: @toodles
↑

Do some readers see text in their notifications then?

No but we used to. The last messages I saw before it stopped were about the site having problems and crashing, so I thought the empty emails meant the site wasn't fully working yet. It's only now it's been a few weeks and still it sends empty emails that I came back to look.

I thought it was quite useful to see the message so I could think about the reply while starting up the only browser that this site works in, but if the site operators don't want users to visit so often (to ease the load on the server, maybe?), then that's fine and their choice.



   
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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2474
07/02/2024 8:00 pm  

Oh, I agree, @editor
I was providing additional reasons as to why the Notifications should not contain any text from the post.

PostAhead

This post was modified 2 years ago by Transparent

Save energy... recycle electrons!


   
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 Derek M
(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4427
07/02/2024 8:10 pm  

Posted by: @editor
↑

Posted by: @derek-m
↑

More annoying I often receive the same posting twice if it requires to be approved, even if I was the one who approved the original posting.

That's because you're a moderator, which is why you get it twice.

 

I fail to see any reason why it would be deemed necessary for me to be notified once more concerning a post that I have already seen and read and may have approved.

 



   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3422
07/02/2024 9:34 pm  

@mjr you are correct – that's the way it did work. There was an issue with some notifications not taking visitors to the last unread post, and I think that the short code behind this may have caused this. So this, coupled with the fact that users aren't encouraged to reply to what they've seen in the email via email, is beneficial. 

Given that the emails appear somewhat minimalistic, I'm considering enhancing their design to make the notifications feel more comprehensive and engaging. 


Pre-order: The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3422
07/02/2024 9:35 pm  

@derek-m it's just the way that the people behind the software coded it. I'll ask them if there's a work around, but there's nothing obvious in the current settings.


Pre-order: The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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