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Introductions, Forum Rules & Updates
Last Post by Toodles 3 weeks ago
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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2701
05/01/2024 12:22 pm  

Over the past month I've had 1 or two failures to retrieve a page about once per day.

Not knowing what might be the cause, I tend to wait 5 minutes and then return to that Tab again.
This is almost always successful.

I usually have about 12 Forum tabs open continuously, if that helps.


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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3679
05/01/2024 12:41 pm  

@transparent, my experience is very similar, but didn't realise it was that frequent. I have the hosts trying to diagnose the issue, and may involve shifting to a more powerful server.


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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2701
05/01/2024 1:40 pm  

John Isner is a powerful server @editor 

The other indication I have that there's something sluggish about the forum server, is that the screen refresh is getting slower.
It's now almost always the case that I will first see a portion of a graphic from the top of the page, but at an enormous size.

There's enough time for me to actually get a screenshot:

Screenshot from 2024 01 05 13 18 38

I've left that graphic full size, so you can see the progress notification at lower-left.

After the massive graphic disappears, I then see text from the requested page, but with no frames or formatting yet applied:

Screenshot from 2024 01 05 13 32 27

In most cases, the full page layout then arrives.
But there have been occasions when it doesn't, and I have to manually refresh the tab.

No, these page rendering lags aren't happening for other sites... just this Forum.

It matters not how may active tabs I have,
nor what else is running apart from the browser (Firefox),
nor how free memory there is.


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 iancalderbank
(@iancalderbank)
Noble Member Contributor
Joined: 3 years ago
Posts: 643
05/01/2024 1:43 pm  

@transparent ditto, exact same behaviour , on almost all page loads from this forum today and yesterday. at first I thought I might be having an ISP issue that I needed to debug, but its only this forum.


My octopus signup link https://share.octopus.energy/ebony-deer-230
210m2 house, Samsung 16kw Gen6 ASHP Self installed: Single circulation loop , PWM modulating pump.
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Morgan
 Morgan
(@morgan)
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Joined: 5 years ago
Posts: 664
05/01/2024 3:46 pm  

@transparent same here.


Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.

2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3679
05/01/2024 8:58 pm  

So after countless emails and diagnostics with the hosts, between the traffic and size of database file for the forums in particular, we’ve decide to upgrade and ramp up to a faster, more powerful, more expensive server. At some stage in the next 48-72 we’ll get transitioned to the new server. There will be a downtime while data gets migrated, with a further delay for the domain to get pointed to the new server. So if the site is inaccessible for a long time, that’s probably what’s happening.


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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3679
06/01/2024 10:16 am  

As an update, I have been informed that we're in the support "queue" for data migration which also includes our other website myhomefarm.co.uk – they expect for that start around 12pm today. How accurate that is as a time, I don't know, but I suspect that at some stage this afternoon the site will become completely inaccessible for a duration of time. They have informed me the downtime will be around an hour, which I'm taking with a pinch of salt because whenever I've done data and domain migrations it takes a lo longer than that. But we'll see.

Thanks for your patience everyone, and I hope that it'll be worth the effort. 


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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2701
06/01/2024 11:58 am  

Two minutes to go.
I wish you well as we travel through the portal.
May we meet again on the other side! 😱 


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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3679
06/01/2024 12:48 pm  

@transparent, the migration hasn't started yet... they must be running behind schedule.


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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2701
06/01/2024 1:41 pm  

The timing isn't of any great concern, Mars.
Living deep in the West Country, I'm used to things arriving later than elsewhere...

... usually by a few decades. 😎 


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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3679
06/01/2024 3:18 pm  

Still no news... looking less and less likely that it'll be happen today... 


Get a copy of The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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Transparent
 Transparent
(@transparent)
Illustrious Member Moderator
Joined: 4 years ago
Posts: 2701
06/01/2024 3:32 pm  

Well that's a coincidence...

I was just speaking with one of the Four Horsemen of the Apocalypse, and those were his very words!


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