Vote for the Best Heat Pump Brand in the UK

We’re inviting UK homeowners to cast their vote for the 2026 Best Heat Pump Brand based on real-world, day-to-day experience: ease of use, reliability, running costs, noise, support and more…

Your vote helps highlight which brands deliver and which still have work to do.

And to say thank you, one lucky voter will win an Eve smart home bundle worth over £350, including: Eve Room, Eve Thermo, Eve Thermo Control, Eve Smart Plug and Eve Indoor Camera.

Make your heat pump experience count!

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Please provide your details below. Every entry goes into a prize draw. If you don’t provide your name and email address we will not be able to contact you.

Name *

Email *

Which heat pump brand do you own and use? *— Select Choice —AccondAiraAristonBaxiClivetCosy (Octopus Energy)CTCDaikinEcoforestFujitsiGrantGlobal Energy SystemsHaierHeliothermHitachiIdealKensaLGMideaMitsubishi ElectricNIBEOchsnerOctopusPanasonicRielloSamsungStiebel EltronThermal EarthVaillantViessmannWorcester BoschOTHER

Heat Pump Size in kW

In which year was your system installed? *

Ease of Use of Manufacturer’s Controls

Selected Value: 0

How easy is it to use your heat pump with its original built-in controls: app, unit display or remote? Please do not include any third-party controllers (Homely, Havenwise, etc.). If you switched to a third-party controller because the original was poor, score the built-in controls accordingly: 1 (Very poor) – 10 (Excellent)

Reliability

Selected Value: 0

How reliable has the system been since installation? Think about faults, error codes or repeated callouts: 1 (Very poor) – 10 (Excellent)

Running Costs Compared to Previous Heating

Selected Value: 0

Roughly how do your energy costs compare to your previous heating system? 1 (Far worse) – 10 (Much better)

Outdoor Unit Noise

Selected Value: 0

How would you rate the outdoor unit’s noise level? 1 (Too loud) – 10 (So quiet you barely notice it)

Indoor Noise

Selected Value: 0

If you can, rate any noise you hear indoors from your heat pump: 1 (Uncomfortably loud) – 10 (No noticeable noise)

Manufacturer Support

Selected Value: 0

If you’ve dealt directly with the manufacturer (before or after buying), how helpful were they? Think about speed, clarity and willingness to help: 1 (Very poor) – 10 (Excellent)

Brand Loyalty

Selected Value: 0

Would you choose the same brand again based on your real experience? 1 (No) – 10 (Yes, definitely)

system Previous heat

Additional Comments

Anything else you’d like to share about your experience?

Submit

Disclaimer:

By taking part in this vote, you agree that Renewable Heating Hub may use your responses to help produce reports and insights about real-world heat pump performance and customer experience. Any information used for this purpose will be fully anonymised: your name and contact details will never be published or shared.

Your contact information is only used to confirm your entry and to contact you if you win one of our prize draws. We will never sell your data.