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RE: Incorrect Billing of Customers with a Smart Meter  

By Derek M, 2 days ago

  @transparent So to minimise the possibility of being overcharged when supplying an EV or battery storage system, the switch on of such devices should be delayed by 30 minutes from the stated low tarif...
KoRWraith RE: Incorrect Billing of Customers with a Smart Meter  

By KoRWraith, 2 days ago

  Wow, thank you so much for this write up @transparent That explains everything, and also seems somewhat insane (although perhaps necessary) that the system was designed in this way with so many varyi...
Mars RE: Incorrect Billing of Customers with a Smart Meter  

By Mars, 2 days ago

  Will do. Plan on taking it easy tomorrow, so will send out some emails.
Transparent RE: Incorrect Billing of Customers with a Smart Meter  

By Transparent, 2 days ago

  Part 3: The Smart EV Charger Problem Energy Suppliers are aware of the Randomised Tariff Offset. The delay on Smart Meter Switching Timetable is designed to ensure that the grid is not subjected to de...
Transparent RE: Incorrect Billing of Customers with a Smart Meter  

By Transparent, 2 days ago

  Part 2: All consumers can see the 48 time-periods if they check their daily energy usage on the website of their Energy Supplier, or when using the matching App on a smartphone, eg: Attachment : i...
Transparent RE: Incorrect Billing of Customers with a Smart Meter  

By Transparent, 2 days ago

  Here I'm starting the explanation of what @korwraith observed at the start of this topic: A Smart Meter system commonly consists of four devices communications hub electricity meter - more properly ...
Abernyte RE: MelCloud Outage  

By Abernyte, 2 days ago

  I did another reconnection/ reconfiguration session with the MelCloud interface this morning and bingo I am back connected. It uses the 2.4GHz band and yes, hitting the internal wifi configuration pag...
RE: Home energy storage & battery register  

By MisterB, 2 days ago

  2 x Seplos 14.3kw 1 x 5.5kw Sunsynk inverter
Transparent RE: Incorrect Billing of Customers with a Smart Meter  

By Transparent, 2 days ago

  @editor this is much bigger than you might at first suppose. The issue doesn't just involve EDF.And alerting Ofgem at this stage will likely cause email deletions. The problem goes back to Ofgem havin...
Majordennisbloodnok RE: Home energy storage & battery register  

By Majordennisbloodnok, 2 days ago

  1 x 6kWh Growatt battery via a Growatt SPH5000 inverter.
Mars RE: Incorrect Billing of Customers with a Smart Meter  

By Mars, 2 days ago

  @transparent I can kick up an "informal" fuss, by bringing this thread to the attention of EDF and its senior management. It's unlikely to lead to any resolutions though. Also happy to send a similar ...
Transparent RE: Incorrect Billing of Customers with a Smart Meter  

By Transparent, 2 days ago

  Update. Someone needs to instigate an FOI request to DESNZ.I've outlined the situation to Korwraith, but he feels unable to pursue that route.That's quite understandable. He's already handled a 38 ema...
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