Last seen: Sep 2, 2025
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwis...
@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I ...
@alfapat For Havenwise, your heat pump needs to be internet connected like @broadsman mentioned. Most heat pumps that are currently being installed a...
Hi @morgan ! Any questions on Havenwise, let me know 🙂
Seems to be working again for us
MelCloud seems to be down. Anyone else?
@bontwoody Too bad it's not! Else I could take a look at the data for you.
@thebinman Thank you!
@jamespa Spot on! @bontwoody Is your Samsung internet connected? Looking at your OEM graph, you would need to increase the flow temperature overnight ...
@nayffy This is definitely something we've observed as well. All temp sensors have errors. My suggestion would be to pick 1 and increase or decrease y...
@davidalgarve I would probably turn down the heat pump slightly overnight then instead of your Tado's. Your Tado's don't talk to your heat pump so eve...
Strange! Indeed perhaps a schedule on the physical controller or MELCloud?Or could it be that the heat pump is by itself switching to fixed flow temp ...
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