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HCas
@hcas
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Joined: Apr 8, 2024
Last seen: Nov 29, 2025
Topics: 2 / Replies: 124
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RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump

On the broader question about how Havenwise is different from Mitsubishi's Auto Adapt (AA) / Melcloud / FTC (the Mitsubishi controller) / Home assista...

2 months ago
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RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump

@plasfron On your question on the setup process. It's pretty straightforward. You download the Havenwise app and just follow the steps in the app to c...

2 months ago
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RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump

@plasfron Hi there! Yes your Mitsubishi heat pump needs to be connected to Melcloud. That's how we communicate with the heat pump. Yes we have a ver...

2 months ago
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RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump

@damonc If the heat pump controller is in a suitable area (e.g., living room, hall, etc.), we use the temperature reading from the controller. If it's...

3 months ago
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RE: Mitsubishi Ecodan 11kw Defrosting Issue.

@morgan Fully agree with you. It shouldn't be the homeowner's job to do this. The installer should. When I went to site with @ashp-bobba some time ago...

3 months ago
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RE: Solar Thermal DHW and ASHP

@judith That makes sense to me! If I was in @alex_n 's shoes, I would look at solar PV + battery instead of solar thermal.

3 months ago
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RE: Mitsubishi Ecodan 11kw Defrosting Issue.

I think this is an interesting observation and aligned with what a few of us have been saying for some time: the sensors are only as good as they've b...

3 months ago
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RE: Vaillant aroTherm Plus 10kW thoughts?

Good unit. And the 10 kW is the same as the 12 kW I believe. So if your installer has done a good heat loss, in theory you have some "headroom".

3 months ago
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RE: Ecodan & MelCloud scheduling

@westkent Feel free to take a look atif you feel limited by Melcloud. (Disclaimer: I'm the CEO of Havenwise)

3 months ago
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RE: Octopus tariffs - a quick comparison

Interesting comparison! Another good angle is the differences between seasons. Octopus Agile is relatively more attractive in shoulder months and su...

3 months ago
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RE: How Do I Know When the Hot Water Has Run Out?

What @jamespa said. Or: some DHW tanks have multiple temperature sensor pockets. You might be able to place an additional sensor in a pocket in the up...

3 months ago
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