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Mars
Mars
@editor
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Illustrious Member
Joined: Feb 11, 2021
Last seen: May 3, 2025
Topics: 290 / Replies: 2861
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RE: Share Your Experiences with Heat Pump Manufacturer Support

@broadsman I've made it well-known, but I have been incredibly unimpressed with Samsung's terrible customer service and support. Really glad to hear...

1 month ago
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RE: Avoid the Heat Pump Villain: Why Low-Loss Headers and Buffers Can Sabotage Your Heat Pump's Efficiency

@potatoman as you already know a four-port buffer can cause heat pump inefficiencies due to uncontrolled blending of hot and cooler water, which reduc...

1 month ago
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RE: Avoid the Heat Pump Villain: Why Low-Loss Headers and Buffers Can Sabotage Your Heat Pump's Efficiency

@potatoman there’s also the option of a three port buffer, which limits distortion. Still considered hydraulic separation.

1 month ago
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RE: Solar Power Output – Let’s Compare Generation Figures

Looks like our March numbers are echoing what the MET office has had to say:

1 month ago
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RE: Are Homeowners Being Silenced Over Faulty Heat Pumps?

Spot on. Last month, a homeowner booked a consultation with me, and after following my advice and guidance, I’m pleased to say they reached a successf...

1 month ago
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RE: Solar Power Output – Let’s Compare Generation Figures

Our best March too: 666.52 kWh in 2025... 612 kWh in 2022 and 605 kWh in 2020. 390 kWh last year. So a good month for our 6.16kW array. May 2020 r...

1 month ago
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RE: Avoid the Heat Pump Villain: Why Low-Loss Headers and Buffers Can Sabotage Your Heat Pump's Efficiency

@potatoman Bob (who I refer to as Mr. LG) sent me some docs (which I've attached) along with the following explanation: "The 7 -year warranty is not g...

1 month ago
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