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Aira Heat Pump: Stylish Scandinavian Heating

 
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Air Source Heat Pumps (ASHPs)
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 Gmuzz
(@gmuzz)
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10/11/2025 8:15 pm  

@majordennisbloodnok its in their T&C's that any unauthorized modification to the system could invalidate the warranty and particularly the 15 year comfort guarantee. I asked if they would install the heat meter for me (at my cost) during install but they declined.  I decided not to push any further as I really like the idea of keeping my 15 years protected!!

Luckily we have found a workaround through HA to allow us to see their data.



   
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 Gmuzz
(@gmuzz)
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Joined: 8 hours ago
Posts: 6
10/11/2025 8:18 pm  

@mikeh they insisted on installing it, although it did result in a return visit as it wasn't installed tightly enough and was rattling something awful!

You honestly don't even notice it's there so no big deal. I'm a fan of "Belts and Braces" anyway.



   
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 Gmuzz
(@gmuzz)
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Posts: 6
10/11/2025 8:23 pm  

@vsmith1 pop over to the aira FBook group and you'll find that we've got a working Aira integration for HA. You'll need to have the device with HA on it relatively close to the aira indoor unit to get the Bluetooth signal to connect.



   
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 Gmuzz
(@gmuzz)
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Posts: 6
10/11/2025 8:30 pm  

@editor the aira installation manual calls for it but leaves it suitably vague about how to achieve it. I'd rather have something than not, although I think the risk of it tipping over given the weight is slim at best!

Screenshot 2025 11 10 20 27 09 42 e2d5b3f32b79de1d45acd1fad96fbb0f

 

 

 



   
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Mars
 Mars
(@editor)
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Joined: 5 years ago
Posts: 3687
Topic starter 10/11/2025 9:14 pm  

@gmuzz, thanks for sharing (and welcome to the forums). After posting this today, I got a message from Aira's Group Service Operations Director, who's asked if I could share your details with him because while the heat pumps are supposed to be secured, he feels it should have been done differently and he'd like to get this rectified for you. Please let me know if I can share your email address with him.


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 Gmuzz
(@gmuzz)
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10/11/2025 9:27 pm  

@editor that's fine. Thanks



   
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Mars
 Mars
(@editor)
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Topic starter 10/11/2025 9:31 pm  

@gmuzz, will do. I would also ask them to alter your condensate pipe while they're there. 


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Majordennisbloodnok
 Majordennisbloodnok
(@majordennisbloodnok)
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Joined: 4 years ago
Posts: 1125
10/11/2025 10:10 pm  

Posted by: @gmuzz
↑

@majordennisbloodnok its in their T&C's that any unauthorized modification to the system could invalidate the warranty and particularly the 15 year comfort guarantee. I asked if they would install the heat meter for me (at my cost) during install but they declined.  I decided not to push any further as I really like the idea of keeping my 15 years protected!!

Luckily we have found a workaround through HA to allow us to see their data.

Yup, totally understand, @gmuzz.

However, fitting Open Energy Monitor sensors (CT clamps etc.) doesn’t modify their system at all; it simply measures what’s going into and coming out of it. If that were allowed to invalidate a warrranty no electrician would be able to put a multimeter near the power cable.

As I said before, I’ll be interested to hear what answer @editor gets from Aira. Any suggestion that monitoring will invalidate a warranty smacks strongly of attempts to stop the homeowner marking the manufacturer’s or installer’s homework.

 

 


105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs

"Semper in excretia; sumus solum profundum variat"


   
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