Last seen: Mar 26, 2025
Valiant have been superb with me, especially useful as my installer went bust just after my bodged installation.
@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...
@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...
Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...
@derek-m Yes, @mars took the case to MCS not interested
@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...
Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...
@derek-m Handover pack, hmmm a handover of any sort would have been nice 🙂 Thankfully they left a full set of Vaillant docs along with the coke can...
@derek-m Great advice, even better if the really thick install guides are left on site!
Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...
@squonk Snap and mine wasn't at all competent either
Yup that's exactly what it is telling me! 🙂 Just got a fault code of F.788 (pump) from the main unit in the garage.
Latest Posts
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RE: A Customer's Lessons Learnt from a Heat Pump Installation in a Large House
@judith thanks for your suggestions. Starting from col...
By GrahamF , 13 minutes ago
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RE: Inventor (Midea) Heat Pump short cycling advice
I switched to "fan coil mode" to be able to set water t...
By immunity , 2 hours ago
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RE: DESNZ doing a survey which asks the right questions!
Without a survey their only source of data is probably ...
By JamesPa , 7 hours ago
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RE: Mitsubishi Ecodan 11kw Defrosting Issue.
Hello, unfortunately i did not take any photos, but you...
By ThunderMink , 8 hours ago
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RE: Solar Thermal DHW and ASHP
Since you already have the ashp it makes little financi...
By Judith , 16 hours ago
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RE: Heat Pump SCOPs – The Truth Might Not Be What You Think
I think you’ll find it depends on the room heat loss. A...
By Judith , 16 hours ago
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RE: Can you help with our research: solar panels, EV chargers, home batteries, heat pumps?
Just done your survey!
By Judith , 17 hours ago
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RE: Vaillant aroTherm Plus 10kW thoughts?
@realevil Fwiw I have the 7kW model with which I'm, ver...
By JamesPa , 18 hours ago
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RE: Failing heat pump system - seeking thoughts on a rebuild
@cleardene-ashp just thinking about your issues here. Y...
By Judith , 18 hours ago
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RE: Midea ASHP – how to set weather compensation
@cathoderay OK let's wait and see, it sounds an interes...
By Tasos , 21 hours ago
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RE: What is the Heat Geek Guarantee?
@judith, I’m with you on Heat Geek, but there really do...
By Mars , 22 hours ago
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RE: Electricity price predictions
Community energy installations are a great idea, but th...
By Scalextrix , 2 days ago
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RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
Ooh, heat pumps in neon blue wrap 🤣 🤣 &...
By Old_Scientist , 2 days ago
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@profzarkov Good to know in case it ever happens to me...
By bontwoody , 3 days ago
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RE: Are Octopuses Slowing Consumer Adoption of Heat Pumps?
I mean, is this surprising? The local installers in my ...
By Alex , 3 days ago
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@old_scientist sorry, I should have made it clear that ...
By GrahamF , 3 days ago
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RE: Boiling Mad: Exposing Radiatorgate
Hi @Rob, I’d be more than happy to contribute. I have ...
By DREI , 3 days ago
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RE: Solar Power Output – Let’s Compare Generation Figures
@andris a great year - very happy with our system
By Profzarkov , 3 days ago
