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NetDonkey
@netdonkey
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Estimable Member
Joined: Sep 10, 2024
Last seen: Jan 31, 2025
Profile Activity
Topics: 2 / Replies: 54
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RE: The good, the bad and the not that great – my heat pump installation

I’ve had pretty much the same issue which was resolved last Wednesday. Ours was traced to filters within the shutoff valves beside the ASHP. There w...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

Just an update to let everyone know that we are now all back up and running after 2 weeks of no heat in the coldest January in a while. We final...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: The good, the bad and the not that great – my heat pump installation

at the bottom of our installers invoice it said we were liable for confirming LPA standard/guidelines met etc. Thankfully we were all ok with ours

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

Just a quick update. It looks like it may be the actual Samsung is broken. Whether it's been caused by the 16 litres of glycol the installer put in ...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

just remembered the name!/p>

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

@editor it’s one of their agents. They did say the name of the company but can’t remember it!

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

@editor as it’s a software upgrade they are recommending, I’m not needing to pay. Going to pick their brains on all the questions I have when they ge...

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

@transparent Samsung service rep coming out on 3/1

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

Just heard back from Samsung and there is a software upgrade that will fix this logic so the secondary pump isnt always running.

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

Primary pump runs as described above. Secondary pump is constantly on until DHW is activated

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

@transparent Pretty much like this but the cylinder and buffer are combined in the same unit.

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

So the primary pump ( EVOSTA 3) does this, only comes on when required. The secondary pump which is at the bottom right of my setup picture which is ...

1 year ago
Forum
Air Source Heat Pumps (ASHPs)
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