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NetDonkey
@netdonkey
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Estimable Member
Joined: Sep 10, 2024
Last seen: Jan 31, 2025
Profile Activity
Topics: 2 / Replies: 54
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RE: The good, the bad and the not that great – my heat pump installation

I’ve had pretty much the same issue which was resolved last Wednesday. Ours was traced to filters within the shutoff valves beside the ASHP. There w...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Samsung E911 intermittent issue

Just an update to let everyone know that we are now all back up and running after 2 weeks of no heat in the coldest January in a while. We final...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: The good, the bad and the not that great – my heat pump installation

at the bottom of our installers invoice it said we were liable for confirming LPA standard/guidelines met etc. Thankfully we were all ok with ours

4 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Samsung E911 intermittent issue

Just a quick update. It looks like it may be the actual Samsung is broken. Whether it's been caused by the 16 litres of glycol the installer put in ...

4 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Samsung E911 intermittent issue

just remembered the name!/p>

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Samsung E911 intermittent issue

@editor it’s one of their agents. They did say the name of the company but can’t remember it!

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

@editor as it’s a software upgrade they are recommending, I’m not needing to pay. Going to pick their brains on all the questions I have when they ge...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Samsung E911 intermittent issue

@transparent Samsung service rep coming out on 3/1

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

Just heard back from Samsung and there is a software upgrade that will fix this logic so the secondary pump isnt always running.

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Samsung E911 intermittent issue

Primary pump runs as described above. Secondary pump is constantly on until DHW is activated

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

@transparent Pretty much like this but the cylinder and buffer are combined in the same unit.

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung E911 intermittent issue

So the primary pump ( EVOSTA 3) does this, only comes on when required. The secondary pump which is at the bottom right of my setup picture which is ...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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