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KoRWraith
KoRWraith
@korwraith
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Estimable Member
Joined: Nov 1, 2022
Last seen: Mar 1, 2025
Profile Activity
Topics: 3 / Replies: 58
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RE: Incorrect Billing of Customers with a Smart Meter

Indeed, for any future readers, UTC matches the 'clock' time during winter, my EDF off-peak period is 12am-5am in winter and 1am-6am in summer. Theref...

10 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

@transparent Alas, the settlement is not in any direct addition to overcharging reimbursement. It probably splits along the lines of a £120 settlement...

10 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

I received the outcome of the complaint with the Energy Ombudsman today. The investigator agreed there were billing discrepancies on the account tha...

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: A beginner's journey into DIY home energy storage - no solar!

@david999 I have 14kWh of battery capacity, I initially limited it to 85% charge and 15% discharge as to minimise 'wear'. I think this is sensible for...

11 months ago
Forum
Energy Storage
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RE: A beginner's journey into DIY home energy storage - no solar!

I don't quite follow your description but in my case I have the CT around my main incoming supply. I only charge my EV during off peak hours (e.g. 1am...

11 months ago
Forum
Energy Storage
Reply
RE: Incorrect Billing of Customers with a Smart Meter

It seems someone else stumbled upon the same issue earlier this year too here, albeit it's not clear if it affected their billing.

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

I have provided them with a link to this discussion and suggested that they may wish to escalate to Ofgem.

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

When I was with Octopus their billing data correlated 1:1 with the half-hourly UTC '30 Minute Interval Reads' shown in my "meter stuff" spreadsheet. I...

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

@derek-m Indeed! Not to mention washing machines/dishwashers, 99% of which most certainly don't have smart meter random offset scheduling integration ...

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

I feel bad for those poor suckers at the long tail of the random offset graph, potentially getting charged a full 30 minutes of peak rate during what ...

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

EDF provided me with this in the course of our interaction: I've no idea how Octopus works things (or doesn't, certainly they say your IHD will n...

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
Reply
RE: Incorrect Billing of Customers with a Smart Meter

One thing I don't understand is that if companies have the ability to accurately charge using the 30 minute Smart Meter data then why don't they? Octo...

11 months ago
Forum
Electricity, Tariffs, Monitoring & Providers
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