Last seen: Mar 1, 2025
Absolutely; the dismissal of escalation by the Ombudsman is a complete dereliction of their mandate.
Thanks for flagging, I'll be sure to submit a survey
My EV charger is manually set, aligned with my off peak hours (with further manual tweaks detailed previously to adjust for my meter's random offset d...
For the avoidance of doubt, as I realise I omitted to unequivocally state the root of the problem, EDF continued to treat my off peak hours as 1am-6am...
Bad bad bad development!I contacted EDF on the 22nd of August after receiving the above email to have the above change in my off-peak period confirmed...
I've had a further bill issued since, covering mid June to mid July. The data from my meter indicates: 512.9kWh off peak8.85kWh peak(521.75kWh co...
EDF said their future billing system wouldn't suffer from the same 'doesn't start exactly on the hour' issue, so I'm assuming this email is indicative...
Email from EDF today indicating a change to their billing system, I suspect relevant to the content of this thread... Sadly no detail beyond that ...
@derek-m I completely agree, it really is that simple
My 39 message email chain with EDF would suggest otherwise! (Although evidently I was awarded a settlement via the Ombudsman process. Albeit, to gra...
On second thoughts, EDF's technical team themselves confirmed to me that the registers on their tariffs run "a few minutes before or after the start o...
That's an interesting theory that it only affects previous Octopus Go tariff users. Evidently, it is the case for me. Any non-Octopus customers fancy ...
Latest Posts
-
RE: Help me keep the faith with my air source heat pump installation
@jamespa Hi James, I missed one essential thing with al...
By ASHP-BOBBA , 3 hours ago
-
-
RE: Heat Pump Books For Beginners – Bodge Buster & From Zero To Heat Pump Hero
@topher you’re more than welcome to, yes. I’ll send you...
By Mars , 16 hours ago
-
RE: Fitting new shower valve ..........
I’ve never taken a chance when fiddling and changing ou...
By Mars , 16 hours ago
-
You should contact the council and report the unsatisfa...
By JamesPa , 20 hours ago
-
RE: Benefits of an extra horizontal loop for GSHP
I would deffo install an additional slinky run, especia...
By Transparent , 1 day ago
-
RE: Say hello and introduce yourself
@editor fab - thanks Mars, and keep up the great work o...
By normpang , 1 day ago
-
RE: Compressor and Evaporator Stratification
@trebor12345 So I think the 1st zigzag section shows so...
By ASHP-BOBBA , 2 days ago
-
RE: Is this just haze or something more?
@majordennisbloodnok I was giving a talk to primary sch...
By Toodles , 2 days ago
-
RE: Tesla Powerwall – More of a ‘Luxury’ Than an ROI Winner!
We had our Tesla Powerwall 3 (and Gateway) installed ea...
By Old_Scientist , 2 days ago
-
Indeed. With a battery its presumably the battery con...
By JamesPa , 2 days ago
-
RE: No-code, plug-and-play monitoring for your heat pump
To update an ESP device using ESPHome in Home Assistant...
By Grantmethestrength , 3 days ago
-
RE: The good, the bad and the not that great – my heat pump installation
Said I would pop back with a update. Only Mr Jesus h...
By Burtis , 6 days ago
-
RE: Buffers, hot water and cooling
Thats presumably heat pump DT, what about radiator DT a...
By JamesPa , 6 days ago
-
RE: Who's your electricity provider and what's your tariff?
@chandykris Exactly the same here. We now have 13.5kWh ...
By Old_Scientist , 6 days ago
-
RE: Wood burner with ASHP - direct air?
This depends on the size of your wood burner and size/t...
By Lucia , 7 days ago
-
RE: Difficult positioning of air source heat pump
@rikiarn It's a not a buffer it's a volumiser which is ...
By Lucia , 7 days ago
-
RE: Is your heat pump insured?
To make things clear, lots of insurance companies cover...
By Lucia , 7 days ago
-
RE: Boxt Heat Pump Installation Experience
@adrian any updates since installation? How is it perfo...
By Ashfp , 1 week ago
-
@seatonian got your email. Will connect you with a reco...
By Mars , 1 week ago
