Last seen: Nov 6, 2025
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask...
@davidalgarve Works outside of the UK as well!
Tackling the questions one by one: @gary is now connected to Havenwise, welcome! @alfapat Thank you for reaching out via email. I have answered ...
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwis...
@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I ...
@alfapat For Havenwise, your heat pump needs to be internet connected like @broadsman mentioned. Most heat pumps that are currently being installed a...
Hi @morgan ! Any questions on Havenwise, let me know 🙂
Seems to be working again for us
MelCloud seems to be down. Anyone else?
@bontwoody Too bad it's not! Else I could take a look at the data for you.
@thebinman Thank you!
@jamespa Spot on! @bontwoody Is your Samsung internet connected? Looking at your OEM graph, you would need to increase the flow temperature overnight ...
Latest Posts
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RE: Testing new controls/monitoring for Midea Clone ASHP
It has it's uses and there is no way I could have set t...
By benson , 10 hours ago
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Samsung Gen6 and Havenwise ........
I sourced the Wi-Fi unit (City Plumbing - £122 with 15%...
By Lenny , 10 hours ago
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RE: Grant 13kW Aerona3 - issues getting zones to temp
Definitely. 8C DT is higher than the default design DT...
By JamesPa , 12 hours ago
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@jamespa Thanks again for your reassurance. Rob
By Ubert767 , 17 hours ago
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RE: Oil Boiler & Heat Pump Hybrid System
Thanks for the suggestion, but farmhouse is grade 2 lis...
By paultheheating , 19 hours ago
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RE: My DIY Heat Pump installation
This is very kind. However software is not really my ...
By Polar bear , 24 hours ago
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RE: Request for feedback on where we're at with our quest to get an ASHP or ideas.
thanks, heatpunk looks great, being able to do the calc...
By giryan , 2 days ago
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RE: Is Your House Warmer Upstairs Than Downstairs?
Why arent you expecting them to make much difference. ...
By JamesPa , 2 days ago
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@toodles sounds good. I started with cosy but then plug...
By Eliuccio , 2 days ago
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RE: Aira Heat Pump: Stylish Scandinavian Heating
It has been just over a year since we changed over to a...
By npru , 2 days ago
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RE: Finding a Thermostatic Shower Valve That Works with Heat Pump Systems
@morgan I should just have written ‘Mea Culpa’ shouldn’...
By Toodles , 2 days ago
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RE: Are We Sleepwalking Into Another Race to the Bottom?
'We learn from history that we do not learn from histor...
By Lawrence Leask FInstR , 2 days ago
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Mitsubishi Ecodan FTC7 Legionella date set
I can set the number of days between Legionella cycles ...
By DRB01 , 2 days ago
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RE: When to use Octopus Intelligent Go tariff with my heat pump and battery
@treewizard Yes, I like the extra facilities that NetZe...
By Toodles , 2 days ago
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RE: Help me keep the faith with my air source heat pump installation
@adamk downstairs rads are less prone to airlocks, you ...
By AgentGeorge , 2 days ago
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RE: My Octopus Cosy 6 Heat Pump Journey: From Quote to Completion
@editor thanks for highlighting my name. Yes I did get ...
By Chansug , 2 days ago
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RE: balancing radiators with a mixture of different size pipework and a few undersize rads.
@editor Thanks for your input Mars. No I think the comm...
By baxtDave , 3 days ago
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RE: Rate the quality of your heat pump design and installation
We’re looking to expand our list of recommended list of...
By Mars , 3 days ago
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RE: RDSAP10 effect on existing heat pump EPC rating?
@transparent Along with the right workers, they can’t b...
By Toodles , 3 days ago
