
Last seen: Aug 28, 2025
@gemiar, sadly, they too have been ineffective. They’re all toothless and frankly unwilling to ruffle feathers. But you have to give it a go… as m...
Quite honestly, this kind of installer behavior has to come to an end. It’s nuts. There are clearly some basic issues, like drainage and damage. The...
@cathoderay, interesting. Most installers have also said it’s the outdoor sensor that’s only needed for weather compensation to work. Makes sense. But...
@jswhite, that’s just crazy that HIES would reply like that. As for the ombudsman, the industry is looking at forming an organization like this, but t...
Just so that I'm clear, you raised your complaint with HIES NEICIE and the ombudsman – which ombudsman did you flag this with? When you flagged you...
Artificial intelligence (AI) and machine learning (ML) can be used to calculate weather compensation for heat pumps by using data from weather forecas...
The IoT topic is 100% worth exploring more because it’s difficult to see why ASHPs wouldn’t connect to everything else around them to support them in ...
@skd, can you post a photo of the settings page you’re referring to?
@parmstar, have you filed a compliant with MCS?
This is something I've spent the better part of this year looking into and the protections for homeowners are not great. Despite the MCS and consumer ...
@bretix, provided that ASHPs have "breathing" space you can do what you like. Our heat pump has a 2m high log store and fence behind the heat pump and...
@Daniel, welcome to the forums – we look forward to hearing about your experiences and answering any questions.
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Think I just replied without content! Interesting thi...
By dgclimatecontrol , 1 hour ago
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RE: Electricity price predictions
Unfortunate that OFGEM increased prices again from Octo...
By Scalextrix , 3 hours ago
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RE: Ecodan & MelCloud scheduling
Yes, the 2 are separate. To add to the complex desig...
By HCas , 22 hours ago
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RE: What crazy nonsense are inverter limits and why are they imposed?
I think there may be a little confusion in the wording ...
By Old_Scientist , 1 day ago
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I should clarify that the FoxESS web interface is not l...
By Old_Scientist , 1 day ago
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RE: A Customer's Lessons Learnt from a Heat Pump Installation in a Large House
Previous was vented and I needed a shower pump and a ve...
By JamesPa , 1 day ago
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RE: Mitsu Wireless Controller and MelCloud
@robs Hi Rob, At the end of a note to Mitsu UK, thank...
By DavidAlgarve , 2 days ago
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RE: Why so many sigenergi installer recommendations?
@adamk Tesla is a great option, it’s also one we instal...
By SAEnergy , 2 days ago
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RE: Rodents! A word of warning for heat pump owners
Hradline in Telegraph: Brace for plague of rats after s...
By Tim441 , 3 days ago
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RE: Flexi-Orb Heat Pump Scheme: A Game-Changer for the UK's Heat Pump Industry
As a potential heat pump customer, it would be good to ...
By Temperature_Gradient , 3 days ago
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RE: Octopus replacing the fixed 15p/kWh export rate with a market tracking one
@trbob I have just extracted the details for Agile Expo...
By Toodles , 3 days ago
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RE: Heat Pump Books For Beginners – Bodge Buster & From Zero To Heat Pump Hero
The Ultimate Guide to Heat Pumps is less than a month a...
By Mars , 3 days ago
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RE: Air source heat pump roll call – what heat pump brand and model do you have?
@editor Hi Mars, We have just installed a Grant Aerona...
By GrahamF , 4 days ago
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RE: Sanity check please. Battery storage and inverter sizing.
There are MCS guidelines about how close to the edge/ri...
By Old_Scientist , 4 days ago
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RE: Balancing financial efficiency and comfort using the Octopus Cosy tariff
I estimated our usage on the following basis. The mos...
By Old_Scientist , 4 days ago
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@editor Something changed in this last 12 months, they ...
By ASHP-BOBBA , 5 days ago
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RE: Does anyone have experience of a smart water meter?
Just to give a sense of scale, I've used the CCW water ...
By Majordennisbloodnok , 6 days ago
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RE: Powerwall 3 or Myenergi or something else?
We have a Tesla Powerwall 3, recently installed, so I m...
By Old_Scientist , 1 week ago
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RE: Mitsubishi PAR-WT60R-E Wireless Controller installation
@morgan They have been paired once but it was thought b...
By DavidAlgarve , 1 week ago
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RE: Isolating the system for a planned power cut
A great many ground-mounted local substation transforme...
By Transparent , 1 week ago