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benson
@benson
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Joined: Apr 19, 2024
Last seen: May 8, 2026
Profile Activity
Topics: 6 / Replies: 294
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Reply
RE: Getting the best out of a heat pump - is Homely a possible answer?

The homely dashboard was useful in diagnosing For sure an error code would have been useful as well but we definitely didn't have that. Thanks for t...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@toodles exactly that. I can’t quite believe the installers did it. I assumed it might have had fully weatherproofing grommets or similar at entry poi...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Turns out this wasn’t anything to do with homely, and turning it off/on again. The problems escalated over the last day or two and turns out an extern...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Sizing of heat pumps

We have a Clivet 6.1 (12 kW). The datasheet provides output figures for OAT of 7, 2 and -7, at set water temperatures. Is there somewhere where we c...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

The problem with this is that it will remove one's own access to the dashboard, should you have it... Incidentally regarding the problem above with ...

11 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Actually I might try just turning it off and on again….see if that sorts it. annoyingly we’re away for a few days so will have to fiddle with it wh...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@el_presidente yes I have the installer app. Connectivity/system check is all coming back fine. The heat pump modbus which should show a snapshot of...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Is everyone else’s homely working ok? The last couple of days we’ve had a very odd fault. Everything seems to be stuck and flatlining. Flow temp at 53...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo yes. This is effectively what some of us are doing to access the dashboard. You don't have to recommission it, but then again this would presu...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@arundalep yes I have no issue with this. The observation I made was that it was regularly going up to 50 when not at peak heating demand. This is why...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Yes that sounds about right. My installers provided the above account when I asked them why it was set at 50 when design temp was 45…and as with many ...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Getting the best out of a heat pump - is Homely a possible answer?

@arundalep that is correct. The dashboard just shows the data and you have to contact their tech team to change them. Our installers told us that ho...

12 months ago
Forum
Air Source Heat Pumps (ASHPs)
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