Renewable Heating Hub Heat Pump Forums

Search with Wattson
Forums
Renewable Heating
Air Source Heat Pum...
Help for newbie Sam...
 
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Help for newbie Samsung ASHP owner

 
Air Source Heat Pumps (ASHPs)
Last Post by Lenny 1 year ago
10 Posts
3 Users
4 Reactions
1,326 Views
RSS
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 24/03/2025 4:29 pm   [#2221]

Hi Everyone,

a friend has a new Samsung ASHP and her hot water isn’t working.

I have a Baxi so I don’t know anything about Samsung.

Does anyone have any gems of advice for her please?

Many

cf54c1e1 ca0c 4082 a1a5 249d2ec7abfa

thanks

Cathy



   
Quote
JamesPa
 JamesPa
(@jamespa)
Illustrious Member Moderator
Joined: 3 years ago
Posts: 5402
24/03/2025 5:33 pm  

Has she programmed a schedule for the hot water on the controller?


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
ReplyQuote
JamesPa
 JamesPa
(@jamespa)
Illustrious Member Moderator
Joined: 3 years ago
Posts: 5402
24/03/2025 5:35 pm  

The manual to look at is the controller manual not the manual for the Outdoor unit that you show in the photo.  

DOWNLOADCENTER.SAMSUNG.COM "https://downloadcenter.samsung.com/content/UM/201607/20160704121916468/EHS_MONO-KIT_IB_05402A-03_EN_160627.pdf"

 

Thats also the place to look to see what is (or at least should be) going on.


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
ReplyQuote
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 24/03/2025 6:15 pm  

@jamespa I’m not sure I’ll ask. Thank you



   
ReplyQuote
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 24/03/2025 6:15 pm  

@jamespa thank you



   
ReplyQuote
JamesPa
 JamesPa
(@jamespa)
Illustrious Member Moderator
Joined: 3 years ago
Posts: 5402
24/03/2025 6:27 pm  

Installer should have done this really but who knows.  Programming a dhw time schedule will be pretty straightforward, suggest 90 mins once or twice per day with target temperature of 48.


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
👍
1
ReplyQuote
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 24/03/2025 9:11 pm  

@jamespa No time set - I’ll let her know that. Thank you



   
ReplyQuote
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 24/03/2025 9:13 pm  

Is it easy to set the timer? 



   
ReplyQuote
JamesPa
 JamesPa
(@jamespa)
Illustrious Member Moderator
Joined: 3 years ago
Posts: 5402
24/03/2025 10:05 pm  

Posted by: @cathyem1
↑

Is it easy to set the timer? 

I dont know as I dont have a Samsung. 

I looked quickly through the manual and its there, but TBH it didn't seem as straightforward as one might hope.  That said its difficult to judge unless you actually have one in front of you.  Doubtless it becomes more obvious if you do have one in front of you.

Installer should definitely have explained how to set the DHW timer as its the sort of thing you need to do!

 


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
👍
1
ReplyQuote
 Lenny
(@lenny)
Trusted Member Member
Joined: 3 years ago
Posts: 37
25/03/2025 12:36 am  

@cathyem1 Yes.

 

How to set up the hot water time clocks on a Samsung heat pump HTQ, R290 and Gen 6

 


Samsung 12kw ASHP, nine 415w PV panel array, upgraded radiators and DHW water tank (+ pumps etc). Two wireless zone thermostat controllers and Samsung MWR-WW10N


   
👍
2
ReplyQuote
Forum Jump:
  Previous Topic
Next Topic  
Share:

SPONSORS

Join Us!

Installer Finder

Degrees of Separation

Latest Posts

SPONSORS

Click to access the login or register cheese
Protected By
Shield Security PRO