@justinsb I'll check out Neon Reef once our switch to E.ON from Symbio is completed – will be interesting to see how long they stay afloat.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Just tried to get a quote from Neon Reef, but when input your consumption and click get a quote nothing comes up. Anyone else getting that error?
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Yes same problem, either they are revaluing prices or they might be the next company to go. Reading recent energy reviews Neon reef is not mentioned as "safe".
https://www.energy-review.co.uk/guides/which-energy-suppliers-are-going-
https://www.energylivenews.com/2021/11/11/elexon-to-expel-neon-reef-and-orbit-energy-from-bsc/
Maybe something to do with it?
Got our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Posted by: @editorGot our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Have you got an Economy 7 meter Mars? That does help a bit with the day/night cost difference and I am looking at trialling boosting our UFH a couple of degrees during the cheap rate electric, hopefully that would knock the day usage down a bit. I found Octopus had no interest in putting me on the 'Go' tariff when I asked despite being an existing customer, sadly I think it's a sellers market and for the foreseeable future too.
@siko, no we don’t have an economy 7 metre. Energy providers are definitely not encouraging switching and I suspect high tariffs are here to stay throughout the winter.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
Posted by: @sikoPosted by: @editorGot our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Have you got an Economy 7 meter Mars? That does help a bit with the day/night cost difference and I am looking at trialling boosting our UFH a couple of degrees during the cheap rate electric, hopefully that would knock the day usage down a bit. I found Octopus had no interest in putting me on the 'Go' tariff when I asked despite being an existing customer, sadly I think it's a sellers market and for the foreseeable future too.
I also received my new tariffs standing charge of 29.48p per day and 21.48p/kWh. I can take solace that oil has increased as well, costing approximately the same per KW for heating. I do feel the energy market is distorted to favour gas usage. Electricity generation is approx 40-50% by gas but appears to be paying the majority cost for higher gas prices. Here in Scotland gas generation is approximately 15% and we bear the same cost increase. The energy market needs a complete overhaul to accommodate new technologies. The cost of this technology needs to be spread across all fuels. Alternatively, the government needs to use their money creation powers to invest heavily in renewables which would benefit everyone through cheaper prices and also being environmentally friendly.
Neon Reef have gone. Was only a matter of time.
I try to look on the bright side; in my brief time with them I'll have saved about £80 compared to the cap.
-
Ripped Off: How UK Homeowners Are Paying Gas Prices for Wind Energy
4 weeks ago
-
Agile: average import cost vs other tariffs?
2 months ago
-
Switching tariff in Winter? or stick year round?
10 months ago
-
Confusion over Octopus Tariffs
1 year ago
-
Octopus tariffs - API & choosing best tariff
2 years ago
- 22 Forums
- 2,084 Topics
- 46 K Posts
- 32 Online
- 3,378 Members
Join Us!
Trusted Installers
Struggling to find a reliable heat pump installer? A poor installation can lead to inefficiencies and high running costs. We now connect homeowners with top-rated installers who deliver quality work and excellent service.
✅ Verified, trusted & experienced installers
✅ Nationwide coverage expanding
✅ Special offers available
Latest Posts
-
RE: Commencing on an ASHP Installation Process
There's one radiator not within the delivery, but this ...
By Sheriff Fatman , 27 minutes ago
-
There are heat recovery heat pumps that are designed to...
By Scalextrix , 6 hours ago
-
RE: Mitsubishi Ecodan Fails to Heat Water despite temperature drop
Hi @m1kegibson Maybe a long shot but is the controll...
By RobS , 16 hours ago
-
RE: Renewables & Heat Pumps in the News
Yes I realise I'm picking this up a week late...... but...
By Transparent , 1 day ago
-
@editor Mars if you have any recommendations for down s...
By abam48 , 2 days ago
-
RE: Surface mount or bury primaries for heat pump installation?
@tomasmcguinness HI, The rules is a best practise, the ...
By ASHP-BOBBA , 2 days ago
-
RE: Vaillant AroTherm Plus 7kW
@scalextrix if your under unit heater is like our Myson...
By Judith , 2 days ago
-
RE: Getting the best out of a heat pump - is Homely a possible answer?
@cathoderay how did you get a script to run for that- d...
By benson , 2 days ago
-
RE: Renewable Heating Hub Homeowners' Q&A Podcast
@ashp-bobba thank you, and equally so, thank you for ta...
By Mars , 3 days ago
-
@judith good to know… I’ll continue to feed Wattson, an...
By Mars , 4 days ago
-
RE: My misgivings about installing ASHP and solar panels via the ECO4 scheme...
@editor great article re accreditation. I note ISO/IEC ...
By Bart , 4 days ago
-
RE: Who's your electricity provider and what's your tariff?
I don't (yet), but my PW3 is due to be installed shortl...
By Old_Scientist , 5 days ago
-
RE: MCS and NAPIT complaints process
@chrislay, is your heat pump complaint still unresolved...
By Mars , 5 days ago
-
RE: ASHP Install from hell - help please
@saf1973 I’ve been going through old cases on the forum...
By Mars , 5 days ago
-
RE: RDSAP10 effect on existing heat pump EPC rating?
@aaron There's the rub, the database does not list my ...
By AF1 , 6 days ago
-
RE: How not to install a heat pump
You are right. Thinking on this has evolved over the p...
By JamesPa , 1 week ago