For those that were with Symbio check your final statement. I have a discrepancy of one month's payment. They have charged more than I have used. This may be down to their accounting method but I would have liked to have seen the final bill to have shown this. I have contacted both Symbio and Ofgem to point this out, no reply as yet.
@info it's targeted at EV owners. Realistically they have no way to tell if you have an EV or not.
The effect of Go and batteries - all of that use was 5p/kw.
The rest of the day was batteries and solar. Big difference between what I see and what the grid sees!
After the demise of Symbio (RIP low cost electricity) we still haven't been fully setup with E.ON and the advice is to wait to change providers until the temporary account is setup with them. I'm not sure how much longer I'm willing to wait given that we are going into a high usage period with heating from the ASHP and they've already had a month to setup our account.
Surprisingly after over a year of being with Symbio they managed to bill me pretty close to what we actually used. I hope the direct debit taken by Symbio just before they went under that was taken to pay for Octobers electricity is honored by E.ON as payment for that months electricity.
It seems Neon Reef is currently the cheapest at around 17p per kWh so quite a jump for us from 10.9p given that we use roughly 35,000 kWh a year and I don't have much faith in Neon Reef surviving very long.
Mitsubishi Ecodan 14kw ASHP + 500l Cylinder
Hi @george just curious about your bills and setup. I was looking at your Oct bill from the spreadsheet you provided - it looks like you used nearly 3000kwh which seems huge...I am curious as I have recently installed an ASHP and am very carefully monitoring our bills too. We have a 210m2 house with UFH downstairs and rads upstairs, mostly set the thermostats to 18-19 which seems comfortable enough sofar, occasionally using the log fire. In comparison we have used 643 Kwh by day and 210 kwh by night in the same period.....I'm assuming you either have a big house or are setting the thermostats very high?
@george we’re also waiting for our switch to be finalized. Still worth switching to some one else at 17p from the 23/24p we will be charged by E.ON.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
That seems expensive Mars - I'm stuck on the variable with Octopus and it's still not too bad at 22pD/16pN with 24P SC.
Here are the E-on standard rates for each region by Direct Debit.
I managed to switch over to Neon Reef, literally just before it all hit the fan. I'm on a Neptune V3 Fixed at 16.498p per Kwh with a daily charge of 17.23p - then two days after my switch was confirmed, the current crisis hit. Having said that, every day I keep on checking the news to see if Neon Reef are still in business. My old tariff with Symbio had just run out & they wanted to triple my old rate, so I bailed. Symbio collapsed a couple of weeks after I bailed, so I got out just in time.
-
Our journey through Octopus tariffs 2020-2025
1 week ago
-
Confusion over Octopus Tariffs
3 weeks ago
-
Ripped Off: How UK Homeowners Are Paying Gas Prices for Wind Energy
2 months ago
-
Agile: average import cost vs other tariffs?
7 months ago
-
Switching tariff in Winter? or stick year round?
1 year ago
Currently viewing this topic 9 guests.
- 26 Forums
- 2,339 Topics
- 52.9 K Posts
- 290 Online
- 5,997 Members
Join Us!
Podcast Picks
Latest Posts
-
RE: The good, the bad and the not that great – my heat pump installation
@cathoderay Yes NAPIT do seem to impose deadlines on th...
By Burtis , 5 hours ago
-
RE: Configuration issues with 10kW Midea R32 heat pump
@cathoderay Thanks very much for your help. As you s...
By SteveT , 7 hours ago
-
@gery Sorry Gerry, mine is configured by adding an inte...
By Papahuhu , 7 hours ago
-
RE: Poll for Time of Use, tariffs, technology
Tarrifs seem limited to Octopus. Im with EON so voted ...
By JamesPa , 8 hours ago
-
Just wanted to acknowledge that @f1p has provided very ...
By Sheriff Fatman , 9 hours ago
-
@pie_eater Yes, I installed Homely to a Daikin heat pum...
By gery , 9 hours ago
-
RE: Setback savings - fact or fiction?
I have now done the analysis, but not for November 2025...
By cathodeRay , 9 hours ago
-
RE: British Gas vs Octopus Energy vs Heat Geek vs EDF vs Aira vs OVO vs EON.Next vs Boxt
Octopus estimated the heat loss at 7.8kw£5k50 deg at -3...
By stevettweed , 10 hours ago
-
RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump
@davidalgarve Potentially stupid question, but are you ...
By Sheriff Fatman , 11 hours ago
-
RE: What a Bad Heat Pump Installation Looks Like
Spot on, for relatively little money, an air of ready "...
By Batpred , 12 hours ago
-
RE: Replacing my 18 month old Hitachi Yutaki ASHP
@trebor12345 Ok that makes more sense and leads is i...
By JamesPa , 17 hours ago
-
-
RE: Home energy storage & battery register
Now the proud owner of: 4.1Kw peak Aiko Neostar solar...
By TechnoGeek , 1 day ago
-
RE: Latest NIBE model has known defect and no solution
@kings I don’t I’m afraid as I submitted it through my ...
By richardpool , 2 days ago
-
-
RE: Aira Heat Pump: Stylish Scandinavian Heating
Aira called me back today, but not sure we got to the a...
By ChandyKris , 2 days ago
-
RE: Experience with Mitsu Par 50/60 Wireless Controller
The 27°C request doesn't boost the weather compensation...
By Sheriff Fatman , 3 days ago
-
RE: Getting the best out of a heat pump - is Homely a possible answer?
Oh and it was installed by Stevie Wonder!
By Grantmethestrength , 4 days ago






