Havenwise App Help & Forum Support – Get the Most from Your Heat Pump

Mars · 2025-09-10T10:00:31Z

We’re pleased to announce that Havenwise are now joining the forums in an official capacity. For those unfamiliar, the Havenwise app lowers the running costs of your heat pump and simplifies heat pump control. With smart software, Havenwise optimises how your heat pump runs, ensuring you get maximum efficiency and comfort. Havenwise currently works with Vaillant, Samsung and Mitsubishi heat pumps (Daikin and others coming soon). On top of all this, their app gives you access to human support when you need it. From today, Henri (@hcas) and the Havenwise team will be active in this dedicated support thread, answering your questions, troubleshooting issues and sharing advice on how to get the most out of your system. This is a brilliant opportunity for Renewable Heating Hub members to speak directly with the people behind Havenwise and to learn how optimisation can improve performance, reduce running costs and take some of the guesswork out of heat pump ownership. If you’re already using Havenwise, we’d love to hear about your experience. If you’re curious, drop your questions here… Havenwise will be on hand to respond. And if you want to trial Havenwise for free, head here now:The only requirement is that your heat pump is connected to the internet.

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Majordennisbloodnok

(@majordennisbloodnok)

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Joined: 4 years ago

Posts: 992

14/10/2025 5:21 pm

Posted by: @plasfron

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@majordennisbloodnok On line Heat Pump discussion groups. Why?

Nothing sinister, @plasfron. It's just that we've had a few discussions around what Havenwise does over and above manufacturer's boxes of tricks and found the level of intelligence shown by their systems to be significantly higher. Whether that translates into significant savings is, of course, another matter and often specific to each customer's situation, but what you heard suggested didn't seem to ring quite true with this forum.

105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
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davidnolan22

(@davidnolan22)

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Joined: 9 months ago

Posts: 109

14/10/2025 7:03 pm

Hi, I've always found Henri to be super helpful. From a sales point of view, if I was on a fixed price tariff, what would havenwise do that auto adapt didn't?

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