
Last seen: Mar 1, 2025
Absolutely; the dismissal of escalation by the Ombudsman is a complete dereliction of their mandate.
Thanks for flagging, I'll be sure to submit a survey
My EV charger is manually set, aligned with my off peak hours (with further manual tweaks detailed previously to adjust for my meter's random offset d...
For the avoidance of doubt, as I realise I omitted to unequivocally state the root of the problem, EDF continued to treat my off peak hours as 1am-6am...
Bad bad bad development!I contacted EDF on the 22nd of August after receiving the above email to have the above change in my off-peak period confirmed...
I've had a further bill issued since, covering mid June to mid July. The data from my meter indicates: 512.9kWh off peak8.85kWh peak(521.75kWh co...
EDF said their future billing system wouldn't suffer from the same 'doesn't start exactly on the hour' issue, so I'm assuming this email is indicative...
Email from EDF today indicating a change to their billing system, I suspect relevant to the content of this thread... Sadly no detail beyond that ...
@derek-m I completely agree, it really is that simple
My 39 message email chain with EDF would suggest otherwise! (Although evidently I was awarded a settlement via the Ombudsman process. Albeit, to gra...
On second thoughts, EDF's technical team themselves confirmed to me that the registers on their tariffs run "a few minutes before or after the start o...
That's an interesting theory that it only affects previous Octopus Go tariff users. Evidently, it is the case for me. Any non-Octopus customers fancy ...
- 26 Forums
- 2,114 Topics
- 46.4 K Posts
- 62 Online
- 3,410 Members
Latest Posts
-
@jamespa Thanks. I did not instruct them not to insul...
By Eliuccio , 17 hours ago
-
RE: No-code, plug-and-play monitoring for your heat pump
To update an ESP device using ESPHome in Home Assistant...
By Grantmethestrength , 17 hours ago
-
RE: Compressor and Evaporator Stratification
@trebor12345 I must admit I noticed that about Hitachi ...
By ASHP-BOBBA , 19 hours ago
-
RE: Is this just haze or something more?
I am not a scientist nor a meteorologist and I know the...
By Toodles , 3 days ago
-
RE: Benefits of an extra horizontal loop for GSHP
It will improve performance, but by how much depends on...
By Brendon Uys , 3 days ago
-
RE: The good, the bad and the not that great – my heat pump installation
Said I would pop back with a update. Only Mr Jesus h...
By Burtis , 3 days ago
-
RE: Buffers, hot water and cooling
Thats presumably heat pump DT, what about radiator DT a...
By JamesPa , 4 days ago
-
RE: Who's your electricity provider and what's your tariff?
@chandykris Exactly the same here. We now have 13.5kWh ...
By Old_Scientist , 4 days ago
-
RE: Wood burner with ASHP - direct air?
This depends on the size of your wood burner and size/t...
By Lucia , 5 days ago
-
RE: Difficult positioning of air source heat pump
@rikiarn It's a not a buffer it's a volumiser which is ...
By Lucia , 5 days ago
-
RE: Is your heat pump insured?
To make things clear, lots of insurance companies cover...
By Lucia , 5 days ago
-
RE: Boxt Heat Pump Installation Experience
@adrian any updates since installation? How is it perfo...
By Ashfp , 5 days ago
-
RE: Say hello and introduce yourself
Hi @seatonian - Yes, I know Seaton, and I have the Nat...
By Transparent , 6 days ago
-
@seatonian got your email. Will connect you with a reco...
By Mars , 6 days ago
-
@downfield and @toddles, this isn’t in the settings cur...
By Mars , 1 week ago
-
RE: Homely launched for Grant Aerona ASHP control
I haven't bought the Aerona Smart Controller (£700!) bu...
By Prunus , 1 week ago
-
RE: Antifreeze top up for my heat pump - is this a rip off?
For the record, Grant supply ethylene glycol for their ...
By Prunus , 1 week ago
-
RE: Compressor attempts start but fails - Nibe Fighter 2005 8kW
@skyefarmer amazing. Well done!
By Mars , 1 week ago
-
RE: Air source heat pump roll call – what heat pump brand and model do you have?
Ebac 5kw - Monobloc R32. Developed and made in UK - Mit...
By marcinwloch69@gmail.com , 2 weeks ago
-
RE: Is a Valliant Inline 6kW heater a BUS buster?
Just another thought - it might be worth thinking about...
By JamesPa , 2 weeks ago