Last seen: Jul 25, 2025
@marvinator80, that's the lagging, right? Are they using heat-loss pipes to the full length of your outside run?
@majordennisbloodnok, one thing that appears to be missing (which we found very helpful, but it may not apply to everyone) is checking and cleaning th...
@richardpool, the thing I'm most perplexed about is why this unit hasn't been removed and replaced by a working one (even if it's a different model or...
@marvinator80, fingers crossed for a seamless install.
@richardpool, NIBE’s senior management in the UK have replied to me saying, “This customer has made contact with us directly and we are in the process...
Almost every heat pump in the UK is MCS "approved" and makes it onto their register, so if in fact the entire range has an inherent fault, it should v...
@Jeff, I forgot to provide feedback. There's been no way for me to determine whether the masonry paint has worked or not because we've done loads of s...
@richardpool, have you flagged this with MCS? Also, what are your installers saying? Have they just walked away? I fully agree that being without h...
There have been some horror stories across the newspapers where people that have paid their £55 per month maintenance and service fee have been withou...
@Steven, welcome to the forums. Feel free to start a new topic relating to your heat pump, where you can share your experiences and performance.
Latest Posts
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RE: No-code, plug-and-play monitoring for your heat pump
@grantmethestrength if you already have Home Assistant,...
By MPHB , 1 minute ago
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RE: Benefits of an extra horizontal loop for GSHP
It will improve performance, but by how much depends on...
By Brendon Uys , 3 hours ago
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Is this just haze or something more?
We clocked this article back in July from the BBC about...
By Mars , 4 hours ago
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RE: The good, the bad and the not that great – my heat pump installation
Said I would pop back with a update. Only Mr Jesus h...
By Burtis , 17 hours ago
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RE: Buffers, hot water and cooling
Thats presumably heat pump DT, what about radiator DT a...
By JamesPa , 18 hours ago
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RE: Who's your electricity provider and what's your tariff?
@chandykris Exactly the same here. We now have 13.5kWh ...
By Old_Scientist , 1 day ago
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Compressor and Evaporator Stratification
I have had a few issues with my Hitachi spilt heatpump ...
By trebor12345 , 1 day ago
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RE: Wood burner with ASHP - direct air?
This depends on the size of your wood burner and size/t...
By Lucia , 2 days ago
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RE: Difficult positioning of air source heat pump
@rikiarn It's a not a buffer it's a volumiser which is ...
By Lucia , 2 days ago
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RE: Is your heat pump insured?
To make things clear, lots of insurance companies cover...
By Lucia , 2 days ago
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RE: Boxt Heat Pump Installation Experience
@adrian any updates since installation? How is it perfo...
By Ashfp , 2 days ago
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RE: Say hello and introduce yourself
Hi @seatonian - Yes, I know Seaton, and I have the Nat...
By Transparent , 3 days ago
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@seatonian got your email. Will connect you with a reco...
By Mars , 4 days ago
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@downfield and @toddles, this isn’t in the settings cur...
By Mars , 6 days ago
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RE: Homely launched for Grant Aerona ASHP control
I haven't bought the Aerona Smart Controller (£700!) bu...
By Prunus , 6 days ago
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RE: Antifreeze top up for my heat pump - is this a rip off?
For the record, Grant supply ethylene glycol for their ...
By Prunus , 6 days ago
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RE: Compressor attempts start but fails - Nibe Fighter 2005 8kW
@skyefarmer amazing. Well done!
By Mars , 6 days ago
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RE: Air source heat pump roll call – what heat pump brand and model do you have?
Ebac 5kw - Monobloc R32. Developed and made in UK - Mit...
By marcinwloch69@gmail.com , 1 week ago
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RE: Is a Valliant Inline 6kW heater a BUS buster?
Just another thought - it might be worth thinking about...
By JamesPa , 1 week ago
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RE: BUS Grant: removal of all other fossil fuel heat sources
@rikiarn - just have a think as to how much it will cos...
By Transparent , 1 week ago
