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Burtis
Burtis
@burtis
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Reputable Member
Joined: Sep 16, 2024
Last seen: Feb 22, 2025
Topics: 2 / Replies: 106
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RE: The good, the bad and the not that great – my heat pump installation

@editor MCS have replied and have escalated it with the various bodies that they are attached to. Assuming I will have to then speak with these ...

6 months ago
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RE: The good, the bad and the not that great – my heat pump installation

Have had a reply from the installer again very late about 18 days so over the MCS guideline @editor nothing from MCS yet @transparent Possi...

6 months ago
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RE: The good, the bad and the not that great – my heat pump installation

@cathoderay absolutely I have added a ticket on their app about issues and possible future improvements so maybe one day they will get round to lookin...

6 months ago
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RE: The good, the bad and the not that great – my heat pump installation

Just to show you how unbelievably random the Midea heat pump readouts are for the history of COP 😅 It is either nonsense or possibly the dod...

6 months ago
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RE: The good, the bad and the not that great – my heat pump installation

Well sadly it's been 14 days now so according to MCS website I have to file the form with them 😕 Only response I got was 10 days ago that t...

6 months ago
Reply
RE: The good, the bad and the not that great – my heat pump installation

@transparent You detail in explaining this is excellent. But I am shocked that people have to go to this length to get it sorted. Per...

7 months ago
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RE: The good, the bad and the not that great – my heat pump installation

@editor HIES I believe buddy. I have to go through MCS first then HIES after. I did call them all to see what's what and it's all pretty conf...

7 months ago
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RE: The good, the bad and the not that great – my heat pump installation

@transparent Will do buddy. Installer has since replied to my Formal Complaint Letter and said they will get back to me within 10 days so lookin...

7 months ago
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RE: The good, the bad and the not that great – my heat pump installation

Yeah the installer is aware that I had a blocked radiator and debris and rust in the system. This is the only thing they were willing to come back ...

7 months ago
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RE: The good, the bad and the not that great – my heat pump installation

Yep one of the primary filters was completely blocked with black bits rust and some large chunks There looks to be a 2nd one on the shut off valve ...

7 months ago
Reply
RE: The good, the bad and the not that great – my heat pump installation

@transparent there was only 1 radiator that wasn't changed a old towel rail funnily enough that same room is always cold. They did flush the system ...

7 months ago
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