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What is the most important factor for you when choosing a heat pump brand? Poll is created on Jul 10, 2024

Price of unit

Brand reputation

Efficiency

Warranty

Customer service

Noise

Control panel

Refrigerant

Other

What is the most important factor for you when choosing a heat pump brand?

Mars · 2024-07-10T21:50:07Z

Choosing a heat pump is a significant decision, and several factors can influence your choice. So what matters most to you when selecting a heat pump? Is it the price and overall affordability, or do you prioritise efficiency and long-term savings on energy bills? Perhaps the brand reputation and reliability are key considerations, or maybe the length and comprehensiveness of the warranty are crucial for your peace of mind. Customer service can also be a decisive factor, ensuring support and assistance when needed. Additionally, you might consider the ease of use and features of the control panel/controls or the noise level during operation. Of it might be something else… you can chose more than one.

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Air Source Heat Pumps (ASHPs)

Last Post by Toodles 1 year ago

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Toodles

(@toodles)

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Posts: 2253

07/08/2024 1:27 pm

@lucia Having just read that comment, a ping on my iPad took my attention as a friend had just emailed me enquiring about buying a heat pump installation: I quote…

“Looking at replacing our glo-worm 1960's gas boiler.

It would be a well known make... Samsung or Hitachi, and would include a new tall hot water tank 480mm diameter and radiators changed as required included in the price.

Price around 13k which includes government 7k grant.”

I have invited him round to chew the fat - I have my own ‘Visit a Heat Pump’ network y’know! 😉

Regards,

Toodles.

Toodles, heats his home with cold draughts and cooks food with magnets.

👍

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Mars

(@editor)

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Topic starter 07/08/2024 1:40 pm

@toodles Please dissuade him from both Hitachi and Samsung 🤣

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Toodles

(@toodles)

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Joined: 3 years ago

Posts: 2253

07/08/2024 1:57 pm

@editor I feel I can talk Daikin with reasonable confidence and from this hub, I feel most people are happy with Vaillant and probably half a dozen more makes. I will mention the conversation but as @Lucia has mentioned, more anecdotal than fact just yet. Mars, I know about your fridge freezer; we have a Maytag, went wrong after 13 months when the control board burnt out (I think it cost me £150+ about 11 years back - been OK since though. Regards, Toodles.

Toodles, heats his home with cold draughts and cooks food with magnets.

👍

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Anonymous 5011

(@Anonymous 5011)

Joined: 3 years ago

Posts: 562

07/08/2024 2:03 pm

Posted by: @toodles

↑

Price around 13k which includes government 7k grant.”

Is that a £20k install or £13k install. Either price is bonkers. Certainly no lack of disposable income kicking about, if someone can justify either figure.

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Toodles

(@toodles)

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07/08/2024 2:11 pm

@johnmo I’ll be seeing the chap in due course and will find out a little more. I posted it as it seemed very apposite! Toodles.

Toodles, heats his home with cold draughts and cooks food with magnets.

👍

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Anonymous 5011

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Posts: 562

07/08/2024 2:13 pm

Posted by: @toodles

↑

apposite

Fancy word, had to look it up

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Toodles

(@toodles)

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Joined: 3 years ago

Posts: 2253

07/08/2024 5:16 pm

I have now had a chat with the prospective ASHP purchaser; I discussed noise levels and he is involved with local planning meetings on behalf of a residents association and aware of such vagaries.

I suggested some questions he might ask tomorrow when the prospective installer visits him. £20K is on the high side if what he outlined is all he intends to have. I have suggested he also contact OE (his energy supplier already anyway) as I would have thought they would be somewhat less pricey.

I also mentioned the MCS guideline chestnut of 50 degrees C flow temperature versus properly sized radiators for the temperatures he wants in various rooms. I think he may be trusting the installer’s words more than I would so have suggested questioning any bold statements and crib sheet replies. I have suggested he ask me if they try any clever replies! (Am I being cynical?!) We also had a discussion about the recommended temperatures as seen by MCS and I suggested asking about his preferred temperatures to see what their reaction is!

Regards, Toodles.

Toodles, heats his home with cold draughts and cooks food with magnets.

👍

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