Nibe F2040 ASHP PCB...
 
Notifications
Clear all

Nibe F2040 ASHP PCB failure

4 Posts
2 Users
1 Reactions
334 Views
(@tarquinadams)
Active Member Member
34 kWhs
Joined: 2 months ago
Posts: 2
Topic starter  

Hi all,

My Nibe F2040 ASHP is just over a year outside its 7 year warranty. We have suffered a EB101-EP14 fault. Replacing the fan motor has not solved the problem and I have been told we now need to replace a PCB part 718783 whose price from a wholesaler if £1300. Nibe in the UK have passed me between departments and told me I can only deal with my installer. They will not engage is a conversation about whether this kind of cost to the customer is reasonable for a premium product so recently out of warranty.

I'd be grateful for any suggestions.


   
👍
1
Quote
Mars
 Mars
(@editor)
Illustrious Member Admin
25311 kWhs
Veteran
Joined: 4 years ago
Posts: 2920
 

I’ve reached out to NIBE with your case, but given that it’s Christmas, the offices are closed, so it may take me a while to get a reply. I assume you’re without heating at the moment. Correct?

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote
(@tarquinadams)
Active Member Member
34 kWhs
Joined: 2 months ago
Posts: 2
Topic starter  

Thank you Mars. Yes, that's right. No heating. Thankfully we have an immersion heater available for the hot water and we're getting through our logs for the wood burner.

I would be really grateful to hear what Nibe say to you. A failure like this so soon out of warranty, particularly when they state on their website their products should last 20-25 years seems very unfortunate. They really should be helping us. I hope, at the very least, Nibe can supply the necessary part at a reasonable price.


   
ReplyQuote



Mars
 Mars
(@editor)
Illustrious Member Admin
25311 kWhs
Veteran
Joined: 4 years ago
Posts: 2920
 

@tarquinadams sorry to hear that. Our contacts at NIBE will only be back in the new year.

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote
Share:

Join Us!

Heat Pump Dramas?

Thinking about installing a heat pump but unsure where to start? Already have one but it’s not performing as expected? Or are you locked in a frustrating dispute with an installer or manufacturer? We’re here to help.

Pre-Installation Planning
Post-Installation Troubleshooting
Performance Optimisation
✅ Complaint Support (Manufacturer & Installer)

👉 Book a one-to-one consultation now.

Latest Posts

Members Online

x  Powerful Protection for WordPress, from Shield Security
This Site Is Protected By
Shield Security