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ASHP service costs

 
Air Source Heat Pumps (ASHPs)
Last Post by Mars 3 years ago
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 witchcraft
(@witchcraft)
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Topic starter 28/09/2021 6:47 am  

I have just been quoted £245 pa servicing for a new Vaillant 12kw machine, this is certainly more than I expected and more than servicing my oil boiler cost (and that actually involved more than just cleaning leaves out).

What figure are other people paying for servicing and does it pay to shop around (whilst maintaining RHI compliance)?


   
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 Kev M
(@kev-m)
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28/09/2021 9:00 am  

My supplier is asking for £175 per year.


   
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Mars
 Mars
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28/09/2021 11:53 am  

We're charged £250 per year, but it's one of those things you have to pay for in order for the warranty not be voided. While the servicing is quite straightforward, it's important to get the heat exchanger cleaned if you have any debris or bits in the system which helps with the efficiency and overall performance.

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 prjohn
(@prjohn)
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13/12/2021 12:38 pm  

I have just been quoted £300 to service my heat pump. How much is everyone else paying?


   
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 George
(@george)
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13/12/2021 3:22 pm  

Last year we paid £193+vat to have the ASHP and unvented cylinder serviced. They also inspected every radiator in the house and 3 underfloor heating manifolds.

Mitsubishi Ecodan 14kw ASHP + 500l Cylinder


   
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 Peterr
(@peterr)
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13/12/2021 4:14 pm  

Our installer quotes £160 for an ASHP service, but I suspect this doesn't include the cylinder.  Mitsubishi themselves have a price of £162 on their website for ASHP only, going up to £243 for ASHP + cylinder.

I haven't really shopped around too much yet as our system was only installed a couple of months ago.

Do people generally take out service plans which include an element of emergency cover for their systems?  Again Mitsubishi have a price on their website of £36 per month, or £388 one off payment, for their "3 Diamond" cover which includes all parts and labour in the event of a breakdown.  Our installer charges £40 per month for the same service.

As a comparison, we used to pay £180 per year for our annual LPG boiler service and breakdown cover.


   
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Mars
 Mars
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14/12/2021 11:06 am  

Global Energy Systems charge £250 – this entails cleaning out the heat exchanger in the heat pump along with a few other small things. 

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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