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28/03/2024 12:03 pm
Hello,
So we had another visit yesterday, two installers with lot more experience. They sorted it, in about 30 minutes. They unclipped the pipes from the ceiling joists, so they now just sitting on top of insulation. Said they okay to leave as not moving.
like you all recommended it was pipes attached to joists.
They said from the beginning they wouldn’t have installed as their colleagues had. They would have gone from the top of roof and put the volumiser on top of the airing cupboard. The ceiling was like a drum vibrating from the pipes.
Anyway so far so good and we wasn’t woken last night. hope this may help someone else. We do still have noise but that is purely the ashp and when it’s not on full speed you can’t hear it.
2
25/11/2024 8:21 pm
Hi @clairelp I’m not sure if you will see this as it has been some time since your earlier messages, but if you can, please can you let me know the name of the people that helped fix your system? I’m based not too far from you on the Suffolk/Essex border and am having similar troubles with loud, intermittent noises I think coming from the pipes since I had an ASHP installed. It has made 2 bedrooms almost unusable unfortunately. Thank you! (And thanks also to everyone who also helpfully made suggestions on this thread - good ideas for me to back to my installer with).
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