Last seen: Sep 9, 2025
That’s a positive start. Your next telling sign will be the quality of the quotation and the detail provided.
@transparent, pure luxury in being able to upload images 😂
@derek-m, that very thought did cross my mind 🤣
So I'm very pleased to say that we finally got escalated to an excellent team in the end, and the site is now running on a super glitzy, shiny, fast s...
@transparent, wishful thinking – just spoke to a third supervisor, and still no clue when the migration will happen. It's farcical. Site's loading fas...
@dannymoss, we are experiencing all manner of issues with the site at the moment, and we're looking to migrate it to a faster server that will improve...
I can confirm yet again that incompetence is down to individuals – we got very unlucky with the person that was assigned to our data migration at our ...
@suzyq, also, which heat pump did you opt for, and can you please provide more details on the complaint - who has it been lodged with, and I’m interes...
@suzyq, welcome back, and so sorry to hear about your horrible install. @iancalderbank is right in what he’s said. I’ll reply in more detail tomorrow ...
I have temporarily re-opened the forums. The data migration is taking a lot longer than expected due to the size of the site. At the moment, you will ...
@derek-m and @cathoderay, the exchanges in this thread are becoming counterproductive. I want to remind everyone that the purpose of these forums is t...
Latest Posts
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RE: Heat Pump SCOPs – The Truth Might Not Be What You Think
Is that heat loss, or maximum output of the ASHP? Unde...
By Scalextrix , 12 hours ago
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RE: Mitsubishi Ecodan 11kw Defrosting Issue.
@morgan Fully agree with you. It shouldn't be the homeo...
By HCas , 14 hours ago
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RE: Solar Thermal DHW and ASHP
@judith That makes sense to me! If I was in @alex_n '...
By HCas , 15 hours ago
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RE: Vaillant aroTherm Plus 10kW thoughts?
Good unit. And the 10 kW is the same as the 12 kW I ...
By HCas , 15 hours ago
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RE: A Customer's Lessons Learnt from a Heat Pump Installation in a Large House
@judith thanks for your suggestions. Starting from col...
By GrahamF , 17 hours ago
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RE: Inventor (Midea) Heat Pump short cycling advice
I switched to "fan coil mode" to be able to set water t...
By immunity , 20 hours ago
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RE: DESNZ doing a survey which asks the right questions!
Without a survey their only source of data is probably ...
By JamesPa , 1 day ago
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RE: Can you help with our research: solar panels, EV chargers, home batteries, heat pumps?
Just done your survey!
By Judith , 1 day ago
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RE: Failing heat pump system - seeking thoughts on a rebuild
@cleardene-ashp just thinking about your issues here. Y...
By Judith , 1 day ago
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RE: Midea ASHP – how to set weather compensation
@cathoderay OK let's wait and see, it sounds an interes...
By Tasos , 2 days ago
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RE: What is the Heat Geek Guarantee?
@judith, I’m with you on Heat Geek, but there really do...
By Mars , 2 days ago
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RE: Electricity price predictions
Community energy installations are a great idea, but th...
By Scalextrix , 3 days ago
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RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
Ooh, heat pumps in neon blue wrap 🤣 🤣 &...
By Old_Scientist , 3 days ago
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@profzarkov Good to know in case it ever happens to me...
By bontwoody , 4 days ago
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RE: Are Octopuses Slowing Consumer Adoption of Heat Pumps?
I mean, is this surprising? The local installers in my ...
By Alex , 4 days ago
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@old_scientist sorry, I should have made it clear that ...
By GrahamF , 4 days ago
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RE: Boiling Mad: Exposing Radiatorgate
Hi @Rob, I’d be more than happy to contribute. I have ...
By DREI , 4 days ago
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RE: Solar Power Output – Let’s Compare Generation Figures
@andris a great year - very happy with our system
By Profzarkov , 4 days ago
