Forums

Forums
Renewable Heating
Air Source Heat Pum...
Warmflow ASHP costi...
 
Notifications
Clear all

Warmflow ASHP costing a fortune to run and ignored by installer

 
Page 4 / 7
Air Source Heat Pumps (ASHPs)
Last Post by Myanthony 1 year ago
78 Posts
8 Users
6 Reactions
13.9 K Views
RSS
 HughF
(@hughf)
Noble Member Member
Joined: 3 years ago
Posts: 489
05/02/2024 9:38 am  

Whereabouts in the UK are you?

Off grid on the isle of purbeck
2.4kW solar, 15kWh Seplos Mason, Outback power systems 3kW inverter/charger, solid fuel heating with air/air for shoulder months, 10 acres of heathland/woods.

My wife’s house: 1946 3 bed end of terrace in Somerset, ASHP with rads + UFH, triple glazed, retrofit IWI in troublesome rooms, small rear extension.


   
ReplyQuote
 Myanthony
(@myanthony)
Trusted Member Member
Joined: 3 years ago
Posts: 33
Topic starter 05/02/2024 9:42 am  

@hughf South Lanarkshire Scotland


   
ReplyQuote
 HughF
(@hughf)
Noble Member Member
Joined: 3 years ago
Posts: 489
05/02/2024 9:48 am  

@myanthony blimey….. I was going to say I could call round. But I’m in south Dorset - about as far away as you can get.

 

From what I can tell from the original photos, you’re running at a fixed flow temperature of 55 degrees.

This post was modified 1 year ago 2 times by HughF

Off grid on the isle of purbeck
2.4kW solar, 15kWh Seplos Mason, Outback power systems 3kW inverter/charger, solid fuel heating with air/air for shoulder months, 10 acres of heathland/woods.

My wife’s house: 1946 3 bed end of terrace in Somerset, ASHP with rads + UFH, triple glazed, retrofit IWI in troublesome rooms, small rear extension.


   
👍
1
ReplyQuote



 Myanthony
(@myanthony)
Trusted Member Member
Joined: 3 years ago
Posts: 33
Topic starter 05/02/2024 9:50 am  

@hughf haha thanks anyway


   
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 4 years ago
Posts: 4427
05/02/2024 9:53 am  

Posted by: @hughf
↑

@myanthony blimey….. I was going to say I could call round. But I’m in south Dorset - about as far away as you can get.

 

From what I can tell from the original photos, you’re running at a fixed flow temperature of 55 degrees.

Are you intending to help, in which case I will leave it to you to resolve the problems?

 


   
ReplyQuote
 HughF
(@hughf)
Noble Member Member
Joined: 3 years ago
Posts: 489
05/02/2024 10:13 am  

@derek-m I’ve done all I can back when the OP posted up originally. If the menu doesn’t match the manual, not sure where we can go from here.

Off grid on the isle of purbeck
2.4kW solar, 15kWh Seplos Mason, Outback power systems 3kW inverter/charger, solid fuel heating with air/air for shoulder months, 10 acres of heathland/woods.

My wife’s house: 1946 3 bed end of terrace in Somerset, ASHP with rads + UFH, triple glazed, retrofit IWI in troublesome rooms, small rear extension.


   
👍
1
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 4 years ago
Posts: 4427
05/02/2024 10:17 am  

@myanthony

According to the manual a 'Y' strainer should have been installed, probably in the return pipework back to the heat pump. If you are not certain what a 'Y' strainer looks like, just Google Y strainer.

With the heat pump switched off, locate the 'Y' strainer and close any isolation valves so that it can be opened and cleaned. If you are not certain what to do you may need to get someone to help.

Let me know once you have cleaned the strainer and what you found inside.


   
👍
1
ReplyQuote
 Derek M
(@derek-m)
Illustrious Member Member
Joined: 4 years ago
Posts: 4427
05/02/2024 10:40 am  

@myanthony

Looking at the photos I was surprised to see that it has been mounted on wall brackets, which does not comply with the manufacturers instructions, since there should be a space of at least 0.4 metres at the rear of the unit.

Has the installer been paid? If not I would suggest that you refuse to pay until all the problems have been resolved.


   
👍
1
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 4 years ago
Posts: 3357
05/02/2024 10:52 am  

@myanthony has the biomass boiler been completely bypassed and removed or is this running as a hybrid system? Just seen that there are still a lot of boiler pellets in your photo.

I've also verified that there must be a Y strainer or some sort of filter on every system. Having said that, this installation is severely bodged, so who knows if they put one in.

Have you tried to contact any other installers near you?

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote



 Myanthony
(@myanthony)
Trusted Member Member
Joined: 3 years ago
Posts: 33
Topic starter 05/02/2024 11:22 am  

@editor yes I’ve tried all local none answering messages. The pellets have just been lying there since last year. I’m wondering if a normal plumber could help. Would the Y strainer be under that black pipe insulation mabey? There is a filter inside that I opened and the water was clear.


   
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 4 years ago
Posts: 3357
05/02/2024 11:29 am  

@myanthony not that it makes a huge amount of difference but was the installer MCS-certified?

Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
ReplyQuote
 Myanthony
(@myanthony)
Trusted Member Member
Joined: 3 years ago
Posts: 33
Topic starter 05/02/2024 11:34 am  

@editor my ex dealt with it all I had no contact/control in it.


   
ReplyQuote
Page 4 / 7
Forum Jump:
  Previous Topic
Next Topic  

Currently viewing this topic 1 guest.



Share:

Join Us!

Login   Register

RHH Awards

👉 Vote for “Heat Pump of the Year”

👉 Vote for “Best Manufacturer Customer Support”

👉 Nominate “Heat Pump Installation of Year”, “Best New Tech or Innovation” or “Turkey of the Year” here!

Latest Posts

Members Online