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From thinking about a 7kW Vaillant ASHP to a subpar installation and my complaint.

 
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Air Source Heat Pumps (ASHPs)
Last Post by Mars 8 months ago
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 SuzyQ
(@suzyq)
Eminent Member Member
Joined: 4 years ago
Posts: 16
Topic starter 19/12/2024 11:14 am  

Hi Mars @editor 

Im on with the Rec complaint  are you able to reply please to my last emails . I value your opinion on this, along with getting a second opinion on the install if you can recommend ? Thanks again S


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 4 years ago
Posts: 3379
19/12/2024 11:22 am  

@suzyq, send me what you’ve written as a draft to complain with to RECC and I’ll take a look.

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Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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 SuzyQ
(@suzyq)
Eminent Member Member
Joined: 4 years ago
Posts: 16
Topic starter 19/12/2024 6:22 pm  

Thanks again Mars @editor . Really appreciate you helping me. All sent off, will keep you updated.


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 4 years ago
Posts: 3379
19/12/2024 9:29 pm  

@suzyq we’ve got the ball rolling. Now your patience is bound to be tested by RECC and the parties they ‘delegate’ to.

Pre-order: The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeowners’ Q&A heat pump podcast


   
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