Posted by: @goodyIts weird how when things go wrong you realise you may have been a bit gullable letting cowboys in and believing everything they say because they were had 'Trustmark Government Endorsed Quality' and were 'MCS Certified'. What a load of tripe! You live and learn!
But ultimately what else do you have to go on? Credentials mean very little in the world of heat pump installations because standards are not being met or enforced. Word of mouth is going to be key going forward, until the industry can clean up its act and start to weed some of the incompetence out. There are are good installers out there, but it seems they’re outnumbered by dodgy ones at the moment.
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
Follow our sustainability journey at My Home Farm: https://myhomefarm.co.uk
@oswiu Thanks I will have to look into that...although I do feel it sort of defeats the object of trying to go 'green' then because of cowboys I have got to go back to burning fossil fuels. My wife will say new larger pump or gas combi boiler to replace the pump and cylinder! Then it comes down to financial outlay
It is a total sanity defeater! I am glad it has has got warmer even if for a short while just to relive the pressure in my head!
Can anyone recommend an installer who is extremely knowledgable with gas boilers and air source heat pumps around the Cheshire/Staffordshire/Stoke on Trent area?
Thanks
Yes you correct. It is the same for a lot of new tech. Until there is a standard set , there will always be cowboys. I always thought I would be more wise to them and be able to weed them out beforehandPosted by: @editorPosted by: @goodyIts weird how when things go wrong you realise you may have been a bit gullable letting cowboys in and believing everything they say because they were had 'Trustmark Government Endorsed Quality' and were 'MCS Certified'. What a load of tripe! You live and learn!
But ultimately what else do you have to go on? Credentials mean very little in the world of heat pump installations because standards are not being met or enforced. Word of mouth is going to be key going forward, until the industry can clean up its act and start to weed some of the incompetence out. There are are good installers out there, but it seems they’re outnumbered by dodgy ones at the moment.
@goody there should be a "Reports" icon along the bottom of the screen that takes you to a number of options.
As you said, it does sound like yours may have been set up in a different way - I'm sorry I don't have any experience of multiple Ecodan heat pump schemes.
Mitsubishi Ecodan 11.2kW R32 ASHP; Ecodan DHW cylinder; UFH+rads
20x430W Jinko TOPCON Tiger Neo solar; Luxpower 6kW hybrid inverter; 10kWh LFP battery storage
On Melcloud I go into 'Reports' where there is a list Temperature History , Operation Mode etc. I click on any of the options 'Select System' 'please select at least one item'. There is nothing to select apart from 'next' or 'back'
Thanks
when you click on Next it should take you to date range options for the report. On Hourly Temperatures it should take you straight to the graph. Then you can choose the parameters to displayPosted by: @goodyOn Melcloud I go into 'Reports' where there is a list Temperature History , Operation Mode etc. I click on any of the options 'Select System' 'please select at least one item'. There is nothing to select apart from 'next' or 'back'
Thanks
Mitsubishi Ecodan 11.2kW R32 ASHP; Ecodan DHW cylinder; UFH+rads
20x430W Jinko TOPCON Tiger Neo solar; Luxpower 6kW hybrid inverter; 10kWh LFP battery storage
Posted by: @goody@oswiu Thanks I will have to look into that...although I do feel it sort of defeats the object of trying to go 'green' then because of cowboys I have got to go back to burning fossil fuels. My wife will say new larger pump or gas combi boiler to replace the pump and cylinder! Then it comes down to financial outlay
It is a total sanity defeater! I am glad it has has got warmer even if for a short while just to relive the pressure in my head!
Can anyone recommend an installer who is extremely knowledgable with gas boilers and air source heat pumps around the Cheshire/Staffordshire/Stoke on Trent area?
Thanks
You might have luck seeing if your installation was secured with one of the consumer protection schemes and seeing if they'll help with cost. Given history I've seen here, the age of your installation, and the fact that your installer has gone bust, I doubt they'll be of much help but it's worth a shot. You could ask MCS anyhow if they have any advice on financial help for what is quite clearly an inadequate installation that breaks their rules, and they might also know who your installer was registered with.
You could try the Heat Geek map on their website for a good installer. I wouldn't say they're guaranteed to be the best installers or that all good installers are on there (my installer for example are great and very knowledgeable but not on there), but it does show a certain effort beyond the minimum as they have to complete what appears to be somewhat rigorous training and testing.
I contacted MCS and they said " Hero Renewables are no longer MCS certified, but, this doesn't stop them from being able to do work on your ASHP, especially since you have a contract with them." They later said they could not help me.
Trustmark "On checking our database, I can see that Hero Renewables Ltd are no longer TrustMark registered and therefore no longer covered by the TrustMark dispute process. "
Posted by: @skdwhen you click on Next it should take you to date range options for the report. On Hourly Temperatures it should take you straight to the graph. Then you can choose the parameters to displayPosted by: @goodyOn Melcloud I go into 'Reports' where there is a list Temperature History , Operation Mode etc. I click on any of the options 'Select System' 'please select at least one item'. There is nothing to select apart from 'next' or 'back'
Thanks
I forgot to add that, before clicking Next, you need to select your system by clicking at the top of the screen on your user name. Your system(s) should appear in a drop-down for you to click on.
Mitsubishi Ecodan 11.2kW R32 ASHP; Ecodan DHW cylinder; UFH+rads
20x430W Jinko TOPCON Tiger Neo solar; Luxpower 6kW hybrid inverter; 10kWh LFP battery storage
@goody my greatest simpathy goes out to you. It is so annoying that these systems in place to supposedly protect consumers are least helpful when most needed. If they were forced to protect consumers even after the installers went bust then I would guess that they'd be unwilling to allow these cowboys to operate in the first place.
Many thanks. Yes I agree with you.Posted by: @oswiu@goody my greatest simpathy goes out to you. It is so annoying that these systems in place to supposedly protect consumers are least helpful when most needed. If they were forced to protect consumers even after the installers went bust then I would guess that they'd be unwilling to allow these cowboys to operate in the first place.
I am going to contact NICEIC and ask them for help before I look into getting another installer out
-
Ecodan DHW Settings missing
2 months ago
-
Ecodan - optimal external installation?
3 months ago
-
Ecodan ASHP - How to optimise my set up?
3 months ago
-
Ecodan help with efficiency setup and design - removing manifold mixers, LLH and pumps
3 months ago
-
Ecodan wont heat with mild outside temps
5 months ago
- 25 Forums
- 1,438 Topics
- 30.2 K Posts
- 23 Online
- 1,224 Members
Join Us!
Latest Posts
-
RE: Is this a bad installation and is there something wrong with my Samsung heat pump?
@david999 I asked a few installers to look at your ques...
By Mars , 5 hours ago
-
RE: Samsung ASHP scheduling help
@elgreco69 worth reading the GitHub here as that will a...
By morh , 6 hours ago
-
RE: Aira Heat Pump: Stylish Scandinavian Heating
@ivanopinion where are you up to and have you made any ...
By Mars , 6 hours ago
-
RE: ASHP sizing - value of Heat Transfer Coefficient
@toodles Thanks for the explanation I get it now as I h...
By Jancold , 6 hours ago
-
RE: Questions about yearly heat pump maintenance
For the installer, I believe servicing and maintenance ...
By Majordennisbloodnok , 7 hours ago
-
RE: Rate the quality of your heat pump design and installation
@retrorich It is very worrying that any of this should ...
By Toodles , 11 hours ago
-
RE: Spacing for roof fixing bolts ?
There is another consideration...but alas this doesn't ...
By Transparent , 14 hours ago
-
RE: Air source heat pumps and noise
Yes, but when they go wrong things get really sticky. D...
By Majordennisbloodnok , 16 hours ago
-
RE: No-code, plug-and-play monitoring for your heat pump
...except that's not how probabilities work. The chanc...
By Majordennisbloodnok , 16 hours ago
-
RE: Noise problems with newly installed Samsung 8kW ASHP
Hi, Bit of an update. I bought a decibel meter and moni...
By Lokisam , 16 hours ago
-
RE: Incorrect Billing of Customers with a Smart Meter
I have provided them with a link to this discussion and...
By KoRWraith , 18 hours ago
-
RE: Are You Getting the Most Out of Your Renewable Energy?
As I mentioned, there are going to be some follow-up ar...
By Majordennisbloodnok , 18 hours ago
-
RE: Tell us about your Solar (PV) setup
Now, I know that this may be a little simplistic and pe...
By Toodles , 1 day ago
-
RE: Are Octopuses Slowing Consumer Adoption of Heat Pumps?
I find increasingly staggering that the MCS rules don't...
By JamesPa , 1 day ago
-
-
RE: Save the Energy Save the World using Daikin Altherma 3 operation mode and schedules settings.
Hello Mevl, I won't be able to answer all your question...
By HCas , 2 days ago
-
I have been watching, with interest, the rebuild and re...
By iantelescope , 2 days ago
-
RE: Making best use of Agile with a battery and ASHP
On the subject of automating battery charging schedules...
By jamesw , 2 days ago
-
Safety update; RCBOs supplying inverters or storage batteries
BEAMA have issued a safety update (March 2024) regardin...
By Transparent , 3 days ago
-
RE: Home energy storage & battery register
Hanchu ESS - Home-ESS-LV9.4K (9.4kWh)
By IRMartini , 4 days ago
Heat Pump Humour
Latest Topics
-
Spacing for roof fixing bolts ?
By heat-pump-newbie 3 days ago
-
ASHP sizing - value of Heat Transfer Coefficient
By jamesw 3 days ago
-
Incorrect Billing of Customers with a Smart Meter
By KoRWraith 6 days ago
-
Home energy storage & battery register
By Mars 6 days ago
-
Meter Readings - What are theses meters telling me?
By Potatoman 1 week ago
-
Have Octopus Energy discovered a way to Narnia?
By Davesoa 1 week ago
-
Making best use of Agile with a battery and ASHP
By jamesw 1 week ago
Members Online
No online members at the moment