Low COP and unevenly heated rooms with 12kW Samsung AE120MXTPEH / AE260TNWTEH
Hi all,
My family got installed a 12kW Samsung heat pump (HP) with water underfloor heating (UFH). I am helping troubleshoot it, because its not performing as expected.
Problems:
- Some rooms are colder than others
- COP is between 2 - 2.6 with not huge difference if its -5 or +10C outside, based on (heat production) / (power consumption) from the Samsung controller on the hydro unit
- with higher flow rate of about 1.9 m3/h (32 l/m) the HP short cycles (the power consumption of the outdoor unit goes to 0 and starts at full power of 3-4kW initially)
Here are the system components:
- heat pump - AE120MXTPEH - engineer calculated we need 9kW but the installer put 12kW; configured to work on water law (weather compensation) using default (-10 +15 / +40 +25)
- hydro unit - AE260TNWTEH
- Accessory kit (eev kit): MXD-E24K232A
- indoor units connected to the heat pump - AE056TNXDEH / AE028TNXDEH
- 11 ufh circuits using 840 meters of f16х2mm pipe (16mm/0.629 inches diameter, 2mm/0.07 inches walls) laid 10cm apart
- current secondary water pump - DAB Evosta 3 at Proportional Differential Pressure setting
- DN25 low loss header (LLH)
- manifold with flow meters and Engo e30nc230 thermal actuators and thermostats (currently thermostats are not installed)
- thermostats will be used as thermal limiters (prevent the room from overheating). We plan to use it as open loop controlled by water law (weather compensation)
Monitoring
- leave water temperature (LWT) and return water temperature (RWT) of HP and UFH
- power consumption of hydro unit and heat pump using shelly
- temperature and humidity in most of the rooms and also outside
My observations
Attached thermometers on the LLH and UFH circuit might have 5-7 dT when HP circuit can have 2-3 dT. Also temperatures usually dont match between LWT / RWT on HP and UFH. My understanding is that mixing between LWT and RWT is happening because of flow rate mismatch between secondary and primary water pump.
Tried changing the flow rate of the secondary pump in the range of 0.9 m3/h to 1.9 m3/h (15 l/m to 32 l/m) but the heat pump began short cycling.
Questions
- How to balance the UFH circuits if i dont know the exact length of the pipes. Should i set each circuit to have dT of 5 because thats the dT of the heat pump?
- What secondary water pump with PWM can replace DAB Evosta 3, so no mixing of water occurs in the LLH? Samsung install guides recommend GRUNDFOS UPM3 25-75 for 9kW and WILO STRATOS PARA 25/1-9 for 16kW but there is nothing for 9kW.
I had to recently learn what heat pump is or how heating works in general. I might be misunderstanding some concept or terminology and provided as much description as possible for you to correct me and point me in right direction.
Thank you
I have a Samsung Split HP with Hydro unit also but a much older model (Gen 4) which works well. From your description you are not too dissimilar to my original installation, except I had a buffer tank. The first thing you should know is that you have a variable flow PWM pump in the hydro unit which is capable of driving your whole system efficiently. You have a UFH only system with all loops in parallel, therefore there is no reason whatsoever to have an LLH and secondary pump. Its lunacy. The Samsung diagrams specify this when there is a mixture of UFH and radiators, but even then it is not necessary, as I had this daft arrangement before I changed it. The PWM pump should drive the manifold directly (no mixer) and then set the flows accordingly. You have over 6m pump head to play with. UFH loss should be nowhere near that. There are cheap Caleffi clip-on thermometers that you can buy for the 16mm return loop pipes to measure the return pipe temperatures. Set your dT’s with the help of these if you do not know the lengths.
Your pipe spacing is very close which is good as it will provide quicker heat up. I believe that the Samsung flow switch operates at 7 l/min which is the minimum switch on flow (check your documentation). That means you have 25 l/min to play with over and above this if your heat pump is not too over-sized. Instead of full open loop, what I did was this. Open enough secondary loops (scullery, etc) to provide minimum flow to avoid dreaded E911 flow alarm. For the primary loops, use thermostats (as you have them apparently) to provide full control of temperature. For example, if you have a wood burner, kitchen cookathon, lot of people around or sudden increase in OAT with good solar gain, the thermostats will turn zones off automatically. Thermostats also allow you to program switch off zones for Time of Use tariffs and provide night setbacks. I do not believe in uncontrolled open loop systems but it is your choice, of course. The Samsung PWM will control the change in flows (at least mine does).
Note that there is no need for an LLH/secondary pump for warranty purpose in your case as there is no danger of malfunction. Quite the contrary. Talk to your installer. Hope this helps.
Private individual. No affiliation with commercial "Heat Geeks" of same coincidental name.
First, a disclaimer. I am not associated with the Heat Geek podcaster of the same name. I chose the name before I knew of the existence of the other. One is not allowed to change it. Unfortunate coincidence.
I have attached information for the thermometers. They come in a box of 10 with a syringe full of thermal grease. You have 11 pipes which is a bit awkward but I would get 2 boxes as they are cheap enough and donate the excess to a friend. You should put one on a flow pipe and ignore the Samsung reading. There is a small coupling loss when connected to a pipe so this will be cancelled by reading the difference between flow and return thermometers. You can put one on each zone flow. It will not add any extra information but it looks good. 😊
For setting up you should identify the lowest flow of the controlled zones. Subtract this from 8 which will give you the flow for the open loop(s). This should be a non-essential one. You can cheat by increasing the open loop flow for a 3C dT to make it a sacrificial loop. This will reduce the maximum heat output but, if it is a secondary area, it will not matter. You will find that the zones will switch off randomly and, with good thermal mass and insulation, will stay off a while. Use 1C hysteresis. Therefore the HP will run at partial load frequently with hopefully long cycles like mine and you have full room control. It depends on the heat loss profile of the house, of course, if not too lossy. The setting of the WC temperatures will depend on this.
To estimate pipe length, you need 10m of pipe per sqm for 10cm spacing. So, it sounds like the property is around 90 sqms and quite lossy. You can estimate each room’s pipe length from the area and add a bit for flow and return from manifold. It would help if you can explain where the loops go.
Otherwise it looks like you shouldn’t have too much of a problem. Just keep it simple.
Private individual. No affiliation with commercial "Heat Geeks" of same coincidental name.
One more thing. Do Samsung explain how defrost works on your Hydro unit? Does it use heat from the hot water tank which would make sense? If not, you may need to add a volumizer for safety. I guess the LLH is small on content for a 2 pipe connection. The UFH has 0.12l per metre of water so you have >100l water content. Some loops would probably always be open at low temperature but maybe an extra 30l would not go amiss.
Private individual. No affiliation with commercial "Heat Geeks" of same coincidental name.
Just found out that flow limit for 12kW HP is 12 l/min. 9kW HP is 7 l/min. Shame. Less flexibility.
Private individual. No affiliation with commercial "Heat Geeks" of same coincidental name.
Posted by: @heatgeekFirst, a disclaimer. I am not associated with the Heat Geek podcaster of the same name.
So you’re not Adam Chapman? 🤣
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
- 22 Forums
- 2,084 Topics
- 46 K Posts
- 44 Online
- 3,377 Members
Join Us!
Trusted Installers
Struggling to find a reliable heat pump installer? A poor installation can lead to inefficiencies and high running costs. We now connect homeowners with top-rated installers who deliver quality work and excellent service.
✅ Verified, trusted & experienced installers
✅ Nationwide coverage expanding
✅ Special offers available
Latest Posts
-
RE: Surface mount or bury primaries for heat pump installation?
Current thinking is a Kronoterm Adapt. Doing the ground...
By tomasmcguinness , 2 hours ago
-
RE: Getting the best out of a heat pump - is Homely a possible answer?
It took me more than a few goes as well, plus some help...
By cathodeRay , 16 hours ago
-
RE: Renewable Heating Hub Homeowners' Q&A Podcast
@ashp-bobba thank you, and equally so, thank you for ta...
By Mars , 1 day ago
-
@judith good to know… I’ll continue to feed Wattson, an...
By Mars , 2 days ago
-
RE: Vaillant AroTherm Plus 7kW
@jamespa I have a hydronic baseboard heater in the kitc...
By Scalextrix , 2 days ago
-
RE: My misgivings about installing ASHP and solar panels via the ECO4 scheme...
@editor great article re accreditation. I note ISO/IEC ...
By Bart , 2 days ago
-
RE: Renewables & Heat Pumps in the News
Here’s a little more technical detail/p>
By Judith , 3 days ago
-
RE: Who's your electricity provider and what's your tariff?
I don't (yet), but my PW3 is due to be installed shortl...
By Old_Scientist , 3 days ago
-
RE: MCS and NAPIT complaints process
@chrislay, is your heat pump complaint still unresolved...
By Mars , 3 days ago
-
RE: ASHP Install from hell - help please
@saf1973 I’ve been going through old cases on the forum...
By Mars , 3 days ago
-
RE: RDSAP10 effect on existing heat pump EPC rating?
@aaron There's the rub, the database does not list my ...
By AF1 , 4 days ago
-
RE: Commencing on an ASHP Installation Process
Yes, it's "doable" if everything goes to plan, they arr...
By Old_Scientist , 5 days ago
-
RE: How not to install a heat pump
You are right. Thinking on this has evolved over the p...
By JamesPa , 6 days ago
-
RE: DHW SET UP with Samsung gen 5
Thats good news indeed, you are very likely almost ther...
By JamesPa , 6 days ago
-
RE: Plate heat exchanger considerations
As far as I can tell my vented system would have a peak...
By Scalextrix , 6 days ago
-
RE: Air Changes per Hour - ACH and the MCS requirement
There have been a few discussions dotted around (e.g. I...
By Declan90 , 6 days ago