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Dedicated heat meter and HP heat meter discrepency

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(@theallan)
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Hi all,

I have a Daikin Altherma 3 split, 16kW (EPGA16DV) which was installed back in 2020. Since then, I've been periodically keeping track of the energy usage, that it and the external heat / electricity meters report. I'm seeing a significant discrepancy in the results from the heat meter, and I'm wondering if anyone has seen anything similar or has any suggestions.

The original heat meter was showing around about half the heat produced compared to what the Daikin unit reports. I reported this issue to the installers and after a lot of back and forth, last year they installed a different heat meter. It is closer, but still there is a significant disparity. For example, over the last month the heat meter reports 1458kWh while the Daikin reports 2065kWh (diff compared to last month's readings). The electricity meters are much closer showing 839kWh (EM1) to 805kWh (Daikin). Which reading is used, significantly impacts SCoP: 1.74 if using the external meters and 2.57 if using the Daikin readings.

An SCoP of 2.57 seems low, but it was cold at the start of the month. 1.74 however seems terrible.

I don't know what to do now. I've asked the installers many times, but they just say that the flow calculations show it operating at 400%. That is not reflected in the SCoP at all.

Any ideas, thoughts, suggestions welcome!
Allan


   
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(@derek-m)
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Posted by: @theallan

Hi all,

I have a Daikin Altherma 3 split, 16kW (EPGA16DV) which was installed back in 2020. Since then, I've been periodically keeping track of the energy usage, that it and the external heat / electricity meters report. I'm seeing a significant discrepancy in the results from the heat meter, and I'm wondering if anyone has seen anything similar or has any suggestions.

The original heat meter was showing around about half the heat produced compared to what the Daikin unit reports. I reported this issue to the installers and after a lot of back and forth, last year they installed a different heat meter. It is closer, but still there is a significant disparity. For example, over the last month the heat meter reports 1458kWh while the Daikin reports 2065kWh (diff compared to last month's readings). The electricity meters are much closer showing 839kWh (EM1) to 805kWh (Daikin). Which reading is used, significantly impacts SCoP: 1.74 if using the external meters and 2.57 if using the Daikin readings.

An SCoP of 2.57 seems low, but it was cold at the start of the month. 1.74 however seems terrible.

I don't know what to do now. I've asked the installers many times, but they just say that the flow calculations show it operating at 400%. That is not reflected in the SCoP at all.

Any ideas, thoughts, suggestions welcome!
Allan

If correctly installed, I would expect the external heat meter to be the more accurate. Please provide photo's, both distance and closeup, of your installation.

 


   
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(@theallan)
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Topic starter  

Absolutely! One shot of the internal part of the split HP + buffer tank, close up of the heat meter, and one of the DHW tank.

image
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image

I don't have a schematic of the piping, but I can draw one up if it would be useful.

I'd expect the external meters to be more accurate as well, which is what really bothers me about the SCoP.

Thanks,
Allan


   
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(@derek-m)
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@theallan

Where are the temperature sensors associated with the heat meter, are they in pockets or clipped to the pipework? Are the temperature sensors making good thermal contact and are they and the pipework adequately insulated?

Where are the temperature sensors measuring the LWT and RWT, and flow meter connected to the heat pump controller?

Low COP can be caused by flow and  return water mixing within the buffer tank. What are the temperatures on the pipes going in and out of the buffer?


   
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(@theallan)
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Topic starter  

Hi,

Thanks so much for your help and insight with this! Attached are photos showing the layout of the heat meter and close ups of its two temperature sensors in the pipes. They both appear to be firmly embedded and secure.

This morning I took some readings from the heat meter and the equivalent from the Daikin:

  • Heat meter:
    • Delta temp: 2.56C (leaving water: 40.6C, inlet 38.1C)
    • Flow rate: 1.364 m^3/h
  • Daikin:
    • Delta temp: 3.9C (leaving water: 40.9C, inlet 37.0C) - the Daikin also has a Leaving water PHE which was 41.5C - I think that's the water temp on the heat exchanger plate?
    • Flow rate: 1.332 (on screen as 22.2l/min)
  • Analogue meters on manifold:
    • Delta temp: 3C (flow: 36C, return 33C)

One thing I did find interesting is that while looking at the numbers on the heat meter over night, the delta went negative a number of times. Only about -0.5C, but I hadn't expected that. The largest delta I saw was +4.6C.

Allan

image
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image

   
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(@fazel)
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@theallan did you a take look at the same readings whilst everything is off for a few good hours?


   
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(@iancalderbank)
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@theallan I'd definitely suggest you draw a schematic to help us understand, the overall layout and where the metering points are. that may start to give some clues why the meter readings are different.

negative DT will happen hen the circulation pump is running but the heat pump is not heating.  RWT can be higher than LWT in that situation. that will happen during defrost, or at any point when the heatpump's compressor has shutdown, but its still keeping the circulation pump running, as part of its normal cycle of control.

 

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(@theallan)
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@Dandee - No I hadn't thought of that - the readings above were while calling for space heating. Do you mean to just disable the call for heat and DHW production?

@iancalderbank - Thanks for the negative number explanation. I'll draw a schematic this weekend and upload it.


   
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(@derek-m)
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@theallan

As the saying goes "a picture is worth a thousand words".

The heat meter temperature sensors are indeed in pockets, and if correctly installed will hopefully be making good thermal contact. Measuring temperature accurately is not as easy as many may think, since the type of sensor used will have a specified accuracy, then the electronics required to convert the sensor output into an actual reading will also have a specified accuracy. Accurate flow measurement is even more difficult to achieve.

If you were to install two identical heat meters on the same system, I am quite confident that they would not give the same reading, but the readings should be within the specified tolerance.

If you look at the data sheet for your heat meter it should give details of the specified accuracy, you could also ask Daikin what the expected accuracy of their measurements should be. If both heat energy output measuring systems are providing reasonably consistent measurements, the percentage difference between the two readings should be reasonably consistent over a period of time.

As I think has already been pointed out, the LWT and RWT readings can reverse when the heat pump performs a defrost cycle.

I suspect that the low SCOP is probably due to the way your system has been configured and is being operated. Do you have any thermostats or TRV's within your system? Are you operating the system in Weather Compensation (WC) mode or fixed LWT? If in WC mode what are the settings?


   
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(@derek-m)
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@theallan

Here are a few further questions.

What are the heat loss calculations for your home?

What type of heat emitters are installed and what is the total heating capacity?


   
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(@kev-m)
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@theallan,

another thing to check is whether the heat meter is configured for glycol.  A glycol mix has less heat energy than pure H20.  My heat meter (which is similar to yours) is set to reduce output by (I think) 20% for this.  Make sure you're comparing like with like. In fact my ASHP (Mitsubishi but others may be the same) has several sorts of manual adjustments and fudges you can make so it's worth checking this on yours.  


   
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