Advice on choosing a heat pump installer
As heat pump installation numbers in the UK increase, choosing a competent installer is vital. We’re sharing our personal tips and advice on how to choose a heat pump installer and how to identify red flags from a homeowner’s perspective so that homeowners can hopefully hire the right installer for the job and get their heating system installed properly.
This is our advice - feel free to share your experiences and advice.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our Homeowners’ Q&A heat pump podcast
First hurdle is to find one that actually responds to calls etc. It took me ages sending multiple requests with only one responding. They got the job and fortunately I'm generally pleased with the work. Others just didn't call back! One other on here that I know of had the same installer.
Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.
2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.
- 26 Forums
- 2,242 Topics
- 49.9 K Posts
- 547 Online
- 5,903 Members
Join Us!
Podcast Picks
Latest Posts
-
Ive just installed a dongle that allows me to monitor a...
By bontwoody , 9 minutes ago
-
@transparent yup, the cost no longer has VAT, but insta...
By AgentGeorge , 19 minutes ago
-
RE: Air source heat pump roll call – what heat pump brand and model do you have?
Mitsubishi Ecodan R290 10kW
By Ecoste , 28 minutes ago
-
RE: New build installation query
That suggests to me that you have loss of heat in the p...
By Transparent , 53 minutes ago
-
RE: One room is colder than the rest of the house
I think you've discovered why they wanted to upgrade th...
By AndrewJ , 3 hours ago
-
RE: Solar inverters - where does the energy go when clipping?
You will, of course, check the dimensions and weight be...
By Transparent , 3 hours ago
-
RE: Midea ASHP – how to set weather compensation
@pash44pump - there may be other ways you can improve t...
By cathodeRay , 4 hours ago
-
RE: What should we do with our Aga?
@annahickson We had a similar dilemma with our oil-fire...
By Morgan , 5 hours ago
-
RE: The Hidden Secret to a Successful Heat Pump: Pipe Size Matters
17l/min is enough for only 6kW at 5C DT, not surprising...
By JamesPa , 7 hours ago
-
@bontwoody The extra battery capacity is the solution f...
By Toodles , 7 hours ago
-
RE: End of Summer Time Reminder to Ecodan owners
As I understand it....ha....Melcoud will over ride any ...
By Abernyte , 7 hours ago
-
Finding flow temp data from Samsung 16kw HP
Hello, I have a Samsung MIM-E03 16kwh heat pump, and ...
By martingale , 16 hours ago
-
RE: Faulty Clivet heat pump out of the box
We would never win these projects as we spend 1 whole d...
By ASHP-BOBBA , 18 hours ago
-
RE: Ecodan Melcloud Temperature Change
@gruff2001 - if set on WC, the app is only communicatin...
By ASHP-BOBBA , 18 hours ago
-
RE: RDSAP10 effect on existing heat pump EPC rating?
@toodles indeed. the question of proof will only get ...
By Tim441 , 22 hours ago
-
RE: My experience with 3 heat pump surveys: Heat Geek, British Gas & Octopus
@jords were you not given a copy of the full heat loss ...
By Chas Barry , 1 day ago
-
RE: Should Our Water Circulation Pump Be Configured to Run All The Time?
I signed up here due to finding this question via a Goo...
By Unsure , 1 day ago
-
RE: Mitsu PAR-WT60 Wireless Controller
Aslo, subject to FTC version, Your thermostat will cont...
By ASHP-BOBBA , 1 day ago
-
@bontwoody Thanks for the info. Quite a spread of value...
By springswood , 1 day ago


